Biru Biru draws a mixed but generally positive buzz for fresh sashimi, flavorful sushi, and a lively cozy vibe, with many reviewers praising the wide all you can eat options and good value, especially when promotions are on and the ordering process via QR is convenient. Food quality and presentation are highlighted as strong points, and the atmosphere and staff friendliness are repeatedly mentioned. However experiences vary: some guests report fast, attentive service and efficient pacing, while others describe slow or detached service, forgotten or misdelivered items, and pressure to tip or pay, as well as issues with pricing, language barriers, and inconsistent attention after the first round. Some reviews mention lunch menu limitations or occasional quality dips, others defend Biru Biru as among the best AYCE sushi in Montreal. Overall the place comes across as a popular, enjoyable spot with freshness and ambiance at its core, but with notable fluctuations in service and value from visit to visit.
The atmosphere was beautiful honestly. The food was ok but the service was horrible. Me & my boyfriend have waiting about 15 minutes to be sit to a place . We ask to a girl to change table because i cant sit in a chair without backing my back . She was very arrogant. My last plates was missing & waiting about 15 minutes for the chicken . Never come again sorry
De tous les all you can eat japonais en ville, Biru Biru est une des meilleures expériences. La majorité de la nourriture commandée est délicieuse, le menu est très vaste & le service est courtois & rapide. Nous étions 6, & la vitesse de réception des items était très impressionnante. Le prix (environ 45$ le vendredi soir) est également très abordable pour un restaurant de ce type. Nous allons y retourner!
Mar 1, 2026
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The service is extremely terrible. We stood at the entrance for more than twenty minutes without anyone asking how many people we had or whether we had a reservation, & no one informed us that walk-ins were no longer being accepted. We only found out after asking others in line, who actually had a reservation but still waited over ten minutes past their scheduled time. During our wait, a waitress walked straight past us to greet a group behind us, seated them without saying a single word to us, & never came back to explain the situation. It felt as if customers without reservations were not even worth acknowledging. & we actually had tried calling about twenty minutes before arriving to make a reservation, but no one answered the phone. Terrible service, if you don't get a chance to make a reservation ahead of time, just don't go.
Best all you can eat sushi in mtl, my personal faves are the pork ribs & salmon sashimi, I enjoyed my experience & I will definitely go back when I have the chance. Price is within the average range for an AYCE sushi in mtl & quality is outstanding
Chaleureux !!
service bien & gentil
La nourriture wow !! Les sushis , frais , goûteux !!!
je suis agréablement surpris
J'y retournes c'est certain!!!
seule petit point est le parking difficile mais sinon supe
For the high price & under the guise of'all you can eat' I would have preferred to get what was ordered. The servers & kitchen staff did not make this happen. They brought about half of the correct options.
Unfortunately the food was very good but getting the wrong orders & being offered no compensation or even admitting fault at the end of the night ruins any chance of returning or recommending this place to anyone
Très bon sushi, malheureusement le service n'y était pas. Malgré que les plats arrivent vite les employés bourdonne tout autour afin de livrer rapidement les commandes exécuter par téléphone. Efficace peu être mais laisse place à un détachement avec le service. Exemple j'ai sélectionné une bière sapporo 16oz j'ai reçu une unibroue, j'ai tout suite avertie & elle ne corrige pas me montre mon numéro de table avec un écriture asiatique & me dit c'est bien ce que tu a commandé. Le tout en anglais bien sûr. Partout sur le site il y a un prix enfant, sur ma facture je vois qu'il me charge adulte même si ma fille a seulement pris une soupe & 8 morceaux. Je leur montre leur propre publicité, elle me répond dans un anglais impatient, c'est quoi sont âge, je répond 10 ans, elle me répond le prix c'est moins de 10 ans. Pour tout ses raisons je vous recommande le Hiden Fish tout prêt, avec un service & une qualité de produit tout à fait en cohérence avec leur prix. À volonté, certainement pas le service.
Feb 15, 2026
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One of the worst customer service experiences I have ever had.
From the moment we walked in, the owner's attitude was cold, dismissive & unnecessarily aggressive. Instead of feeling welcomed, we felt like we were bothering her just by being there. Simple questions were met with eye rolling & sarcastic responses.
Running a restaurant is stressful, I get it. But there is absolutely no excuse for speaking to customers with disrespect & hostility. Hospitality is part of the business. If you clearly hate dealing with people, this is the wrong industry & you should let your team run the place.
The food was decent, but no meal is worth being treated like an inconvenience. I will not be coming back, & I would not recommend this place to anyone who expects basic courtesy.
The food was really good & everything tasted fresh. The service was decent & the place itself was nice.
However, I didn't like that the tip was forced & there was no option to change the amount. I believe tipping should be up to the customer, & being unable to adjust it left a bad impression.
Overall, good food, but the mandatory tip policy is something to be aware of.
The food was ok… but the service was horrible. First of all,they kept messing up & forgetting about our order.Second of all,they dropped our sushi & they didn't replaced the missing pieces,Lastly,when we finished eating they were rushing us to pay & she was giving us attitude for not giving her a lot of tips.It was a completely terrible experience for us.
Feb 11, 2026
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Très mauvais service. Nous avons dû attendre plus de 45 minutes pour avoir une table. La personne en charge ne parle pas français, alors que nous sommes à Québec
An all-you-can-eat, all-you-can-drink izakaya feast in Montreal.
Crispy bites, grilled skewers, sushi & onigiri rolling nonstop, cold beer flowing freely, the kind of table where restraint politely excuses itself & joy takes over.
Come hungry. Leave happy. 😊 #BiruBiru #Montreal
C'était ma première & certainement pas la dernière fois que j'y allais. J'y suis allé sur l'heure du dîner. Service très courtois (oui en anglais, mais bon). La nourriture était très Fraîche & la variété pour un dîner de semaine à 29$, était bien au-delà de tous les resto all you can eat de sushis que j'ai visités. Le vin est très abordable aussi. À peine plus cher qu'à la SAQ. Je recommande vivement!
Service très moyen, les serveurs sont froids, nous parlent en anglais, pas de question style tout vas bien, les assiettes vides sur la table… Côté ça va, c'est correct.
Really nice place. Food & service was good. I've been to a couple all you can eat buffets, but I like how you can order at this restaurent. Instead of having one tablet per table to order, here each person can scan the QR code & individually order. The app is synced, so we can see what our table was ordering on each of our phones. I felt it was very organized this way.
Nous avons été très déçus par notre visite. Le manque de respect du personnel est inacceptable : ton déplacé, attitude arrogante & aucune excuse. Le service gâche complètement l'expérience. À éviter.
