Ben & Florentine
FERMÉOuvre demain à 6:00 (am)
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Commodités, services et plus
Nous acceptons: Master Card, Visa, Interac| lundi | |
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Commodités, services et plus
Nous acceptons: Master Card, Visa, InteracAvis pour Ben & Florentine
Les avis mentionnent souvent
breakfast(31) recommend(16) tina(11) highly recommend(9) egg(9) brunch(9) toast(7) coffee(6) clean(6) dejeuner(6) cheese(5) benedict(4)I've been there a couple of times & this is the first time I was served in a horrible way by a waitress in a restaurant. My parents ordered their plate with sausages. Sadly, it had a funny taste to it (I've had sausages before from this restaurant, & I can confirm this time it tasted funny). I let the waitress know right away, & instead of taking the plate away to change the whole plate she gave us another small of sausages only, without even removing the whole entire time. We asked her to change for another kind of meat instead. After she comes back again, I had to tell her that the sausage was served on top of the potatoes & we won't be eating those potatoes. So she brought us another side plate of potatoes, again, instead of replacing the plate... I've worked for years as a waitress at restaurants, & also the first time feeling the need to leave only 10% tips. This is unacceptable. My meal was actually really good, so it's really sad that we were served like that.. I understand sometimes what happens in the kitchen is out of the waitresses control, but definitely could have find a better solution than that. Sadly, I am not going back there anymore.
I love coming here with my family. Food's delicious but the service is slow. Can wait up to 20 minutes just to pay your bill.
"Saturday brunch bliss: sunny-side eggs, crispy bacon, sausages, home fries, & a sweet waffle treat."
Great breakfast options whether you like transitional & creamy, or light & healthy. I love their crispy potatoes that add lots of pleasure to the meal. The service is great but a bit short-staffed. I was not able to get water until I left.
My little son & I like to eat here. The food is very good & the prices are affordable, & the service is quality, especially the waitress Florence, who is very kind to us even though I am not fluent in French.
We've been here quite a few times now & had good experience, however the last two visits were ruined by a waitress. - We've ordered foods & were left without coffee/tea for a while, I had to ask her colleague for it - Kids food had juice included, but she forgot & I had to ask it - She only shown up twice at our table: once for taking order, last time for bringing the bill - Errors & mistakes happen, I understand, however she never had smile on her face & always seems rushed & rude to serve, as it we are not welcome - Lastly & the worst part, due to bad service & altitude she had, I decided to tip only 2.50$ (& that's still about 7%, we ate for 35$), yet when she saw me not selecting 15% on the terminal, she said "the 15% button is here sir", then she took the terminal away & press the 15% & returned the terminal to me, effectively forcing me to give 15% tips, is that even legal? All in all, this good restaurant is being ruined by this waitress, I wonder where I can file complaint.
The food was amazing, but I've been here multiple times & I feel like the restaurant is understaffed in terms of bussers. If there were more bussers, the waitress wouldn't have to do everything & I could get a clean table during a rush.