Au Vieux Duluth

F.N.

3.0

Ate here yesterday for my 40th birthday with my family & it was so-so to ok. 1) Very nice restaurant, clean with modern decor. 2) Waiter did not come often to check if we needed more water, bread or if everything was ok. 3) Food took extremely long to come & my son had to wait 15 mins for his food to get served, after ours was served. So his sister shared her food with him because he had nothing served until 15 mins later. 4) Very hard to get the attention of a waiter when we needed more water or wanted to order more food from the menu. 5) Au Vieux Duluth Dorion is 20 mins away & has very fast attentive service with the food tasting even better. 6) My 6 & 3 year old kids were served watery orange juice in tall wine glasses, filled to the brim with straws. What was the waiter thinking to serve these to children! This was a spilled mess disaster waiting to happen. At the Dorion restaurant, they are always given apple juice in a child appropriate bottles. Overall, we came to the DDO location to make it easier for my West Island family to attend. But next time, we're sticking to the Dorion location which offers a better customer experience for your money.

4 mai 2025

sur Google

SeanBir-3259

1 Commentaire

2.5

I had the worst experience at this restaurant. The food was absolutely horrible. Let me tell you my experience, I came into the restaurent with a group of 8 eight on Sunday night. We placed our order to a very nice staff member who was very attentive to the table's needs. The appetizers arrived, w had the calamari & it was done very well. But when the main meal arrived, that's when it all turned south. My self & one of my dinning companions order their Spanakopita plate, another two ordered dishes with shrimp & the fifth ordered a Chicken Cesar salad. Well the first problem is that on the menu, it says " that all meal come with home fries, salad & Rice." The two of us realized that we didn't receive either the salad of potatoes. We asked the Server that I think that they forgot, only to be told that our meals didn't come with them. I asked why & she said it was indicated & I asked where & was told by the Asterix. I told her out right that it was not clear, no where on this menu did it way meal with out asterix are exclude as a main dish. If it has said " Meal with askerix come with potatoes,, etc" it would have been clear & we would have understood that ours did not, but it didn't & we felt cheated. Second problem was the meal it self, as I am accustom to & have had be served many time, Spanakopita is served hot, with a light salty taste of feta & & the Filo should be light & crispy, this was not the case, the Spanakopita was stone cold, extremely salty & the pastry was oily. This was served with a brochette of grilled vegetables were brunt & all you can taste was a terrible burnt taste. The rice was mushy & also very salty. I couldn't even get through two bites I was so disgusted. The Third problem, was the two that ordered shrimp came in a batter that was undercooked & pretty much looked like raw dough. The Fourth problem was the Caesar salad, the girl who ordered said that it has so much salsa dressing on it, that it was like eating Caesar salad soup. We tried to flag down our waitress but she was so over whelmed, because there seemed to be only two servers on the floor, that we gave up trying. When she finally did come around, we told of the problem & said she'd talk with the manager, she did apologize on their behalf. . But She came back a few minutes later took away the plates & then gave us the bill. No mention of anything from the manager/owner, no table visit from them either. I mean if a client is unhappy & word is sent back to them you'd think they would have at least come to the table & apologized, I would have accept that. But got nothing at all. So we got the bill, paid just under a 100$ & left, we received no deduction ( I wasn't expecting anything, but you know the meal was even a quarter eaten, but that's beside the point.) or apologies from anyone with authority except once from the waitress, who was only doing her job. When asked by my dinning partners & I told them nothing had been done, they were shocked. I will never go back to Au Vieux Duluth as long as I live & breathe. It was absolute garbage. But my theory is the Management/Owner sees us nothing more than rubes to cheat us out of our money. My recommendation is that you go anywhere but to this restaurant, there is a Chenoy's & a Scores down the road or A McDonald across the parking lot that could prepare a better meal than this place.

Luciano

3.0

The service was good. Our server was good & attentive.

10 sept. 2023

sur Google

Foodie

2 Commentaires

2.5

This restaurant is 50/50 for me. However, the food is nothing special & some of it I find is a bit over priced. The staff is usually friendly but not always. They are not always attentive either. I had a bad experience with one of the waiters, in which he told me to speak up when I spoke, even though he was the one standing far away from me. Sadly, I did not leave. I don't think I would go back.