Arthurs Dinette

Joshua

2.0

My recent visit to this restaurant was a major letdown, largely due to a complete lack of helpful service & poor communication.
?Unhelpful Service: The waitress seemed indifferent & uninterested throughout our meal, rarely checking in on us. When I asked questions about the drink menu-specifically wondering about non-alcoholic options beyond the two listed-she was unaccommodating & didn't want to explain what else they might have. They also don't have plain iced tea,
?Lack of Menu Knowledge: When ordering, I specifically asked about the picanha cut & checked directly with the waitress if it would be tough or chewy. She didn't seem to understand the question, simply assuring me it would be'very tender' because I was ordering it rare. I also tried asking about the ingredients & flavor profiles of certain items to get a sense of what was good, but she was unable to comment or describe the tastes, merely listing ingredients with no insight & constantly stating'it's good' for multiple items. Furthermore, I had mentioned earlier that I prefer filet mignon but don't like the teriyaki seasoning, yet she didn't offer any alternatives or mention that a different seasoning was possible until after the initial issue occurred.
?The Food & Wait Time: True to my initial concern, the original picanha arrived tough & chewy. When she brought it back to the kitchen, the kitchen staff even stated exactly what my point was: that making a new one of the same cut would still result in a tough & chewy steak. It took another 15 to 20 minutes to receive a replacement meal, by which time the guest I was dining with had already finished her entire meal defeating the purpose of going out to eat....
?The Sides: To top it off, the meal came with an ungodly, fist-sized mountain of spinach on the side. It felt like a lazy cop-out for an actual side dish, as that amount of plain spinach is practically inedible for one person.
?Given the terrible service, communication issues, & poor timing, this is a place I would not recommend to my friends or family, & I will not be going back.

Paul-maxime

5.0

Food, service & atmosphere is IMPECCABLE! We just love this place so much!

Fabien

5.0

Délicieux & auperbe ambiance!

Elise

5.0

Great atmosphere for dinner with parents & friends

Sabrina

5.0

Such a cute spot & everything was delicious. You have to get the sweet potato, so good!

Gabrielle

5.0

We had a delicious meal! The portions are generous too.
Everything was great! The service & team were exceptional.
Definitely recommend & will be back.

Ar

5.0

Perfect 10/10
Food was so delicious
Great cocktails
Great service!

Nicolas

5.0

Great vibe. Service is 10/10, servers are wonderful, food is incredible. Highly recommend for a great date 👍

Jonathan

5.0

It was my first time at Arthur's Dinette & it was a home run! Dinner was amazing & the service was top notch. Highly recommend!

Pascal

5.0

Quelle belle addition à NDG! L'endroit est chaleureux, convivial & les plats sont délicieux. Nous y avons passé un excellent moment. J'ai déjà hâte d'y retourner & j'espère que des déjeuners seront bientôt au menu.