Allô mon Coco

Mary

1.0

I never write reviews but this was a horrible allo mon coco experience. One of my children received soggy cereal. The waitress said it was because it was refrigerated & offered Oreos instead. All of our eggs were cold, which the waitress had replaced. The bacon seems to have been left out. The English cream was not allo mon coco English cream. It was a different color , consistency , & tasted gross. My cinnamon bun was stale. I had not realized one my child's waffles came with English cream & caramel on top. I asked the waitress to remake it kindly. She came back to say the kitchen refused as I had not asked for it on the side. I explained it was my error & I'm ok paying for another plate. She repeated again the kitchen said no. I asked confused that again I know it's ok. My child is 7 & will not eat it. I will pay. She left to have a new one made but she was not happy. It took 15 min for a half waffle & it was not busy at all. We were given one initial coffee & no refills. The fruits were not allo mon coco quality. Seems that this chain does not follow the franchise. Was gross. My stomach hurts from the food that I did eat ( we didn't finish our meals). Some of the staff looked sloppy & dirty. Never again. Not worth it. Should have just eaten at the food court. ( was at ste dorothee location week before that was excellent ). The only positive was the crayons & coloring papers for the kids

Apr 6, 2026

on Google

Johanne

5.0

Merci beaucoup Marie-Lys & Charlotte très bon service avec un beau sourire 🐰🐰

Apr 5, 2026

on Google

FP

5.0

Excellent service rapide & précis!

Apr 5, 2026

on Google

Chloe

5.0

Ont a ete servi par Charlotte qui nous a donner un service amical & proffessionel, Merci!

Apr 4, 2026

on Google

Sonia

5.0

Merci pour le bon service !!
Charlotte nous a donner un super bon service & bel accueil.

Mar 29, 2026

on Google

Josh

1.0

Terrible. Waited over an hour for food to arrive. When food finally arrived it was cold. Sent my plate back & cancelled order. Wife & daughter ate their plates warm at best, because my toddler granddaughter needed to eat. Poor all around experience.

Mar 29, 2026

on Google

Maïla

5.0

Le service de Jade était impeccable. Une incroyable serveuse au soucis du détail qui a l'expérience des clients à coeur. Merci beaucoup!

Mar 27, 2026

on Google

Massothérapeutre

5.0

Très bon service avec Charlotte!
Je recommande le restaurant.
Je reviendrais sans doute.

Mar 24, 2026

on Google

Jessica

4.0

Merci Charlotte pour ton service!

Mar 24, 2026

on Google

Mariley

5.0

Quelle belle accueil de m guie super 10/10

Mar 24, 2026

on Google

Emie

5.0

Excellent service par Charlotte aujourd'hui ! Nous allons revenir !

Mar 21, 2026

on Google

Karyne

5.0

Exilent service merci Charlotte

Mar 21, 2026

on Google

William

4.0

Service was fast the waitress was polite over all 4 stares in my opinion

Mar 21, 2026

on Google

Caroline

5.0

Notre serveuse Audrey 👌👌👌

Mar 21, 2026

on Google

Nancy

5.0

Bon service. Bonne serveuse. Merci Charlotte pour le bon service

Mar 21, 2026

on Google

Marie

5.0

La nourriture est très bonne

Mar 17, 2026

on Google

Thadshayini

5.0

Food good. I wish they would display is more nice

Mar 16, 2026

on Google

Ju

5.0

Alejandra offre un service impeccable!

Mar 15, 2026

on Google

Marjolaine

5.0

Un très bon service à la clientèle du début à la fin.L'hôtesse Charlotte & M. Guy a l'accueil était très aimable & souriant les deux. La nourriture, comme toujours, A1.

Mar 15, 2026

on Google

Gilles

5.0

Charlotte was very helpful & dynamic, one of your best waitress.
Thank you.

Mar 15, 2026

on Google