Allô mon Coco is frequently described as having friendly and attentive service and solid food in a warm, welcoming setting, with guests noting fast service, professional staff, generous portions, and a brunch and breakfast experience that feels well managed and enjoyable. Most say they would return, appreciating the consistency and the positive energy, while a few isolated comments point to occasional delays or disorganized moments during busy periods, or minor menu issues; overall the impressions are strongly positive and many guests leave happy, saying the experience was excellent and that Allô mon Coco is a reliable favorite.
Super belle expérience chez Allô! Mon Coco ☀?Le service de Céline était incroyable! Elle était super souriante, amusante & attentionnée du début à la fin. Honnêtement, ma dernière visite n'avait pas été très bonne niveau service, mais cette fois-ci Céline m'a vraiment donné envie de revenir. Merci Céline pour ta belle énergie & ton excellent service !
Je suis allée avec mes amies pour passer un bon moment, mais dès qu'on est arrivées, on a été mal servies. L'accueil n'était vraiment pas chaleureux. La serveuse nous a offert un service médiocre & peu attentionné. La nourriture n'était pas bonne du tout, & les cafés étaient hyper mal faits. Franchement, c'est un 0/10! je ne retournerai plus jamais dans ce restaurant. J'ai l'habitude d'aller à celui de Terrebonne, & ce n'est vraiment pas comparable avec ce que j'ai vu à Place Rosemère. L'expérience était décevante du début à la fin.
Le service était passable, la nourriture était mal cuite & les condiments étaient troués & tout mous. Il y a des fourmis partout , les crêpes sont vraiment minces & secs & le pain est mouillé car il était trop beurré à un seul endroit & seulement ceux du haut ceux en bas avaient pas de beurre & étaient seulement enduites de graisse
Ça mérite même pas 1 étoile sur 5…. mais 0 sur 1000.
Aujourd'hui, nous sommes allés manger à cette succursale, exceptionnellement, car nous avions des commissions à la place Rosemère. Normalement, notre succursale est celle du Centropolis.
Nous avons visité plusieurs succursale, Saint-Eustache, Sainte Dorothée, Centropolis, Québec Saguenay, & partout, nous pouvions nous attendre à recevoir les mêmes assiettes (très similaire, pour ne pas dire identique).
Assiette de fruits de Rosemère ? ….environ la moitié plus petite, par rapport à toutes les autres succursales.
Service, tellement lent, que nous aurions facilement eu le temps d'aller essayer du linges dans les boutiques de place Rosemère….. juste avec le temps d'attendre notre premier café.
Nous avons perdu presque deux heures dans ce restaurant, pour recevoir des assiettes ridiculement trop petites, & après la difficulté pour recevoir un premier café, le deuxième a été encore pire.
J'ai déjà communiqué sur le site général, du Allô mon coco, afin de communiquer mon insatisfaction, quant à la différence entre cette succursale & toutes les autres succursales.
Who is responsible for the day to day operation? Get yourself proper cooks & management. Unless you are in the process of shutting down or selling & just don't care, I suggest you restructure. This place really sucks man. Terrible food. Specially today really garbage. & please, wash your coffee mugs well or get them replaced. Same stains for years. Coffee Always cold always an issue I mean come on? Tables dirty, always looking for creams syrup napkins ?? Benedict was a hard boiled egg instead of poached, & barely any hollandaise & what's with the cheese ? Looks like it was taken from the freezer & placed there. Anyway, I really hate having to do this but man this was terrible. I paid the most expensive bill for breakfast in the city , actually they did minus 5$ & I gave most of the food back for both plates. Good luck.
Apr 28, 2026
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Je suis presentement au restaurant & ca fait 45mins que j'attends ma nourriture... Je comprends que c'était un rush au début parce qu'il y avais beaucoup de personnes mais apres 15mins il y a plein de monde qui sont parti & j'attends quand même 30mins après pour ma commande quand il n'y a même plus de rush... c'est ridicule.
It took 1h30 for us to receive our food from when we sat down. Management lacking significantly. Staff was kind but the kitchen & system was extremely slow. Do not recommend, go somewhere else unless you have time to waste
Le pire de tous les allo mon… le pire service , pas de café ☕? pendant 15min ni de refill après , pas de lait , pas d'ustensiles, pas de de beurre d'arachide , pas de ketchup , l'assiette commander 20min plus tard arrivé en premier, pas d'eau ,,, j'ai travaillé plus à les aider qu'à manger & apprécier mon repas .. vive petinos j'aurais du aller la bas mais il y avait un lineup. Bref c fini Allô mon Coco c'est fini pour moi
I never write reviews but this was a horrible allo mon coco experience. One of my children received soggy cereal. The waitress said it was because it was refrigerated & offered Oreos instead. All of our eggs were cold, which the waitress had replaced. The bacon seems to have been left out. The English cream was not allo mon coco English cream. It was a different color , consistency , & tasted gross. My cinnamon bun was stale. I had not realized one my child's waffles came with English cream & caramel on top. I asked the waitress to remake it kindly. She came back to say the kitchen refused as I had not asked for it on the side. I explained it was my error & I'm ok paying for another plate. She repeated again the kitchen said no. I asked confused that again I know it's ok. My child is 7 & will not eat it. I will pay. She left to have a new one made but she was not happy. It took 15 min for a half waffle & it was not busy at all. We were given one initial coffee & no refills. The fruits were not allo mon coco quality. Seems that this chain does not follow the franchise. Was gross. My stomach hurts from the food that I did eat ( we didn't finish our meals). Some of the staff looked sloppy & dirty. Never again. Not worth it. Should have just eaten at the food court. ( was at ste dorothee location week before that was excellent ). The only positive was the crayons & coloring papers for the kids
Apr 6, 2026
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Terrible. Waited over an hour for food to arrive. When food finally arrived it was cold. Sent my plate back & cancelled order. Wife & daughter ate their plates warm at best, because my toddler granddaughter needed to eat. Poor all around experience.
