AL QUDS Grillades se spécialise dans les traditions culinaires libanaises authentiques en mettant l'accent sur les viandes grillées au charbon de bois et les produits méditerranéens frais. Le menu met en avant des kebabs assaisonnés, du shish taouk tendre et de la kafta savoureuse préparée sur des flammes nues pour garantir des profils gustatifs optimaux. Les clients découvrent une variété d'options de mezzés traditionnels incluant du houmous onctueux, du baba ghanoush fumé et du taboulé croquant fait de persil frais et de boulgour. Chaque plat souligne les normes de préparation Halal tout en maintenant une constance dans les techniques d'épices traditionnelles. L'environnement privilégie une expérience culinaire axée sur les protéines grillées et les préparations de légumes vibrantes. Ces offres reflètent un engagement envers les techniques régionales classiques qui définissent la gastronomie libanaise sans fioritures inutiles ni complexités de fusion moderne.
AL QUDS Grillades est largement reconnu pour la qualité, la saveur et la tendreté de ses viandes grillées au charbon de bois, de nombreux clients le considérant comme l'une des meilleures adresses de cuisine moyen-orientale à Montréal. Les convives soulignent fréquemment la générosité des portions, l'authenticité des saveurs et des prix abordables, tout en saluant souvent l'engagement communautaire de l'établissement et la gentillesse du personnel. Si la nourriture reçoit régulièrement d'excellentes critiques pour sa fraîcheur et son assaisonnement, les avis concernant le service et le cadre sont plus nuancés. Certains clients rapportent un service efficace et chaleureux, tandis que d'autres mentionnent des irrégularités comme des délais d'attente prolongés, des erreurs occasionnelles dans les commandes et une salle à manger parfois bondée ou nécessitant des rénovations. En raison de sa grande popularité, le restaurant est souvent très fréquenté, incitant beaucoup de clients à recommander de commander à l'avance ou de privilégier la vente à emporter pour une expérience plus sereine.
I'm a very frequent customer & have ordered from here many times, which makes this experience even more unacceptable.
My recent order was a complete disaster. The kebab arrived undercooke, & the chicken was completely burnt-blackened, dry, & with barely any meat. The entire meal was inedible & had to be thrown away. Paying $85 for food that cannot even be eaten is outrageous.
What made this even worse was the response from the restaurant. When I called to report the issue, I was simply told to contact Uber Eats for a refund, with zero effort to take responsibility, offer compensation, or even apologize properly. That level of customer service is unacceptable, especially for a returning customer.
This experience shows a complete lack of quality control & customer care. I will seriously reconsider ordering from here again.
(ANSWER TO MR. OWNER)
Then why did you create such a fuss about it 1 kg worth of meat? First you made a mistake on the order, then when we told you that you made a mistake on the order, your ego came in the way & instead of doing right by your customer you were asking me to provide you proof that it was all chicken? & to drive all the way back & bring it back to you for just a small order of beef that needed to be added that YOU made a mistake on? If it isnt about that 1 kg then what is it? Many people on your own reviews have mentioned that you are rude & unpleasant. Instead of giving me advice, its time to take a hard look at yourself in the mirror. It is clearly apparent by me & many others that based on the reviews of your restaurant that you take advantage of your customers & not the other way around. Also your responses to these reviews show that you never admit your mistakes even when so many people call you out on it. Your delusional ego us coming in the way. Don't try to gaslight me, it makes you look even worse. As for Facebook post, if you think that is a threat then that is laughable, why dont you go to CNN too & cry about it & play the victim. Do as you please just like you have been doing in this whole situation. Unpleasant, rude & disrespectful. Maybe an advice for you instead because clearly you need it: Try being nice for a change, it works. & maybe then you will realize that a customer who has been ordering from your restaurant for years should not be receiving this type of reaction or response to a mistake you all made. You might realize that it was not worth it. & if you don't your loss. Keep it up then & you will lose a lot more customers.
This was one of the worst dining experiences I've had. The food was completely unacceptable. The rice had absolutely no taste, the fries were bizarre & hollow inside, & the BBQ chicken was burnt to the point of being inedible. The plate was drowned in pointless sauces that added nothing-no real flavor at all. The lamb chops were embarrassingly small & not worth the money.
On top of that, the parking lot was completely covered in ice & not salted at all, which is very unsafe. Inside the restaurant, the dining area was cold due to drafty windows, making it uncomfortable to sit & eat.
Overall, this place showed zero attention to food quality, customer comfort, or basic safety. It was a complete waste of money & time.
Amazing food & price. The bbq chicken is super delicious. The lamb chops are not really well cooked. A bit disappointed about the sambosek its was advertised very wrong. I received a small square piece where it was supposed to be a half circle pastry which tastes way better & bigger size.
Really enjoyed the chicken/ beef bbq with fresh salads, humus & garlic sauce. Staff was very nice & helpful. Will definitely visit the restaurants again. Keep up the good work!
