Commodités, services et plus
Avis pour Wok Cafe
| Nourriture | |
| Service |
Les avis mentionnent souvent
Afficher tout chinese(9) tasty(9) général tao(8) beef(7) fried rice(6) chicken(6) tofu(6) peanut butter(5) takeout(5) price(5) delivery(5) clean(5)
Been going there for many years. Sometimes dining in, takeout & delivey. As far as the West Island, this place is great for quick no frills Chinese Food. Food is always good & hot & the price has always been very reasonable. The decore is dated & could use a little freshening up. Table service has always been just average, not great, nothing spectacular, never service with a smile, definitely could use a lot of improvement.
This place is ideal for Takeout & Delivery.
Food was really good, quickly filled us up & didn't even finish half - price is reasonable & good. Ambiance is nice & clean, you can also see the kitchen - which looked clean as well! The server was really nice too. I'm definitely coming back here or making a delivery or take out order.
Wok Cafe has been our go-to Chinese takeout resto for some time. It's been a while since we ordered & I did so with trepidation because of the negative reviews here. We had guests, & when the doorbell rang (delivery was a little slow but not terrible) I was holding my breath... concerns unfounded. The food was still hot, tasty & up to expectations. Good size portions... enough for leftovers. General Tzao was nicely spicy & not overly battered; shrimp with Chinese broccoli 😋; Singapore noodles 🌶️ & beef with ginger 🫚. Thoroughly enjoyed! Thank you for meeting our expectations!
After seeing you on TV last night Susan, we feel compelled to write this review, as two long-time customers who always enjoyed their food when dining at your restaurant. Your Wok Cafe has a BIG problem that needs to be fixed ASAP. My sister & I have been eating at your Wok Cafe Restaurant for many years; we have recommended it to several friends, but last week's experience was so disappointing!! Wong-Ton Soup -- cold. Egg Rolls -- cold & burnt. General Tao Chicken -- over-cooked, hard to cut with a knife even, had more batter than chicken within & again, the dish was cold. Chicken Fried Rice -- cold. Our peanut-butter dumplings which were to be an appetizer, arrived after our main meal, & they too were cold, plus definitely not as good as on previous occasions! You mentioned that you were looking for cooks as two had recently left, which is a big problem if you want to keep your customers satisfied & coming back. Wallace left a year or more ago & he was a great "stand-in" person, server, prepared dumplings, helped cook, etc. Ralph one of your delivery persons is a great gentleman & always comes to say hello & have a chat with us & he too mentioned that you were hurting for cooks. We live around the corner from your Kirkland Wok Cafe, however, one experience there when it opened a few years ago was enough -- the person managing this restaurant was rude & the food was not up to the the standards of your restaurant off Sources. We always thought your restaurant was terrific/delicious & we couldn't wait to go back, but you need to fix your problem now before it is too late & you lose customers, good ones, like us! Please accept this review from two of your loyal customers who sincerely want you to maintain your status of being the best Chinese Restaurant in the West island.
My wife orders from here all the time & the food & service is always great. However there's a woman working the phone there tonight who was pretty rude. First she asked my wife to hold on & put the phone down & just forgot about her. We could hear her yapping to her friend but after 10 minutes of yelling in the phone trying to get her attention, my wife hung up & called back. The second time the woman was just as rude. A special mention for the delivery guy though who is ALWAYS pleasant & friendly.
Wok cafe is the absolute best in West Island! Service is fast! Food is good & most of all they have the warmest kindest staff! They make the BEST peanut butter dumplings ever ! Delivery guy is the kindest person ever met for real! I was missing $ & he actually paid from his own $! I will never forget that thank you!