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Amenities, services & more
Reviews for Violet Angel Pizza Artisanale
| Food | |
| Service |
Reviews often mention
Display All pizza(69) salad(19) terrasse(13) terrace(10) view(6) vibe(6) lunch(5) recommend(5) beautiful(5) busy(5) dessert(4) tasty(4)Excellent pizzas, very nicely served & tasty. Good service. The restaurant has a good terrace, all covered with vine.
It's not my first time I visit the restaurant. Their pizzas are amazing. The salads are very good today we got the prosciutto y beteraves very tasty & 2 pizzas (heart attack & au Jardin). The server was a bit what ever but cute. She forgot a pizza out of 2 she forgot the salad & she also forgot 2 soft drinks at the end. But ok. The food was amazing.
Dropped by last night after a bike ride for dinner on the terrace. It was busy but we were seated quickly. Took a long time to get water, then even longer for the waiter to come & take our order. Waiter seemed new & unsure of himself. ok whatever. the table ordered 2 pizzas & 2 salads. The waiter confirmed with me that I was having a salad & there would be an additional charge for the chicken. Ok, fine.
A long time later the waiter arrived with 3 pizzas. We informed him of the mistake, another colleague came along & confirmed that 3 pizzas & 1 salad had been entered in the system. Ok fine just fix the problem. My husband mentioned to the waiter that this new order should go to the top of the queue.
The other salad arrives & my dining partners dig in. I have a slice of my husband's pizza figuring it won't be long. The food was good, very tasty, nice toppings. More time passes. We ask again about my salad. "Shouldn't be long". OK. Later my dining partners have finished their meals, the waiter has taken their plates & then my dinner arrives. When it arrives we tell the waiter that we are expecting some kind of compensation on the bill.
The bills arrive & there is no discount on the price. We ask again. The waiter tells us that they don't do that. We ask to speak to the manager. The waiter runs off & comes back to tell s she's busy & if we want to speak to her we have to go see her. FINE! My husband goes into the restaurant to speak to the manager. She is inside sitting on a stool not looking too busy. She makes it clear that they don't compensate for mistakes. We state that every other restaurant we've ever been to has done something. Then someone from the kitchen yells at my husband that he doesn't care if we don't like it & he doesn't care if we don't come back.
Needless to say we won't be back. The 2 stars is only for the quality of the food - not for the experience.