lundi | Fermé |
mardi | Fermé |
mercredi | 18:00 - 23:00 |
jeudi | 18:00 - minuit |
vendredi | 18:00 - 3:00 (am) |
samedi | 18:00 - 3:00 (am) |
dimanche | 18:00 - 23:00 |
Tropikàl est un restaurant moderne offrant une expérience culinaire caribéenne unique et luxueuse pour votre palais.
Nos plats sont inspirés et influencés par les Caraïbes, l'Afrique de l'Ouest et la cuisine afro-latine.
Commodités, services et plus
Les avis mentionnent souvent
drink(79) vibe(60) recommend(57) music(51) bar(38) chicken(37) cocktail(32) cheese(27) taco(26)Très bonne ambiance, serveuse sympathique & attentionnée & mets délicieux!
This was a first for me! Worst experience I've ever experienced.
Me & a group of friends drove 2 hours to try this restaurant. We reserved a good 10 days in advanced to avoid any complications.
When we arrived at the restaurant, gave my name - advised I reserved, the host told us we would need to wait another 15mins because a group of 26 people just sat down, i said "Okay no problem" we were waiting outside taking advantage of the great weather, taking pictures etc, I came back after 30mins since no one was giving us any updates, this time there was a different host in the front & she said " It will take another 30mins" I told her I had booked my reservation 10 days ago & we are not local, I also mentioned that the first host said it would take 15mins & now you are telling me another 30mins which means I was now waiting for 1hr, she then added that the kitchen closes at 10:00pm. At this point my friends & I was getting frustrated because the customer service was very bad. One of the host then said " you guys can sit outside" not sure why they didn't mention to us from the beginning. We finally decided to just sit outdoors which we didn't really planned to, since we heard the inside was a better experience.
We waited a while before we even got some glass of water brought to our table, when someone did, they didn't even say hi or anything, plus the water was warm - no ICE! One of the host saw our mood & felt bad & offered us some shots to beginning (we appreciated that very much) She then proceeded to taking our orders after we asked who will be serving us since no one other than the waitress who brought the water. We were READY to place our orders since we were told kitchen was closing at 10:00pm. We ended up ordering both appetizers, main dish & drinks! Well, well! our appetizers came before our drinks!!!!!! don't get me wrong their food is a solid 10/10, we were satisfied with the food but when it comes to their customer service it was crap! After we ate we decided to stay for the club part since the waitress told us "how it works" but then was miscommunicate. Let me explain " she told us if we ate here then we can go inside & have a table, she did mention if we wanted to take a bottle they were between $150-$200" When we got inside it was A WHOLE DIFFERENT STORY". We then proceeded to taking more shots, we waited 30 mins for 6 shots! At this pint we asked the waitress if she can keep then coming since she said "the bar is very busy" asked her how to proceed with getting a bottle/table said she will inquire & come back - waitress never came back. we left the high table where we were initially at & proceeded to the bar. The bar only had ONE bartender serving the whole restaurant/lounge how is that even possible?!?! While waiting we saw a waitress asked her if we could have a table she said " hold on i'll be right back" she also never came back to talk to us. Then a bartender came to help at the bar, FINALY took our order, again we ordered shots! when we paid she said " you guys could have gotten a bottle" told her that's what we've been trying to do but no one is responding to us. Just so you guys understand the service was bad from beginning to the END. At this point we were very disappointed since we were "okay, we will look into getting you a table" to one of the bartender yelling at us for not giving her a 15% tip because of the shitty service we were getting. She said, i quote "We will not be serving you, if you won't be tipping us". We looked at her, left our drinks & left the lounge. I would suggest the owner to better train his employee because the customer service level was VERY SHITTY. I've heard negative things about this restaurant prior to going there I didn't believe it & wanted to see it for myself & best believe it's true! A 2hr drive wasted because of shitty customer service.
Beau restaurant, belle ambiance. Cependant ce n'est pas la place où tu peux parler pendant des heures car après 2 heures on te demande poliment de quitter! La nourriture est correct mais un peu chère pour la qualité & le choix est limité ! Belle soirée quand même, cela fait différent des restaurants commerciaux!
Fantastic service & ambiance but drinks are watered down & the jerk chicken is a missed opportunity. Chicken was semi-warm with rubbery skin & the marinade was pasty as the raw spices had not been cooked. The oxtail tacos were one note that could have benefited from a crunchy slaw for a little bit of acidity. Overall disappointing.
We found this an odd experience...overall good food but poor service, & one of the rum drinks (tropikal passion) tasted like water. It took a long time for anyone to greet us or take drink orders. Our server spent more time on her iPad than talking to us, & was confused by our order each time. We liked the jerk chicken wings, ceviche was weird & soupy, great prawn tacos. They were out of oysters (though I saw a platter go by), & no mint meant our drink order wasn't possible (but mint is not mentioned in the drink description). We also ordered the po' boy sandwich, which never arrived. We'd had enough, so used the e-payment system (no sign of the sandwich on the bill) & quickly left. Would not recommend - decent food doesn't make up for poor service & drinks missing alcohol.
The food was delicious quick service. The staff Clara & Ciara were super nice, friendly. the only things is we were at the bar but they were actually table to seat from the moment we arrive to the end, this way we weren't on other people convo & business.The air can be a little smokey & uncomfortable. The place is very nice, its a bit like a super club. If you want to enjoy a nice well marinated meal before heading somewhere else afterwards, very nice option & easy parking. If you looking to hang out drink eat tapas style carabean food its better to reserv after 8.. in addition,some of the staff look like they dint know how to be busy... little bit more training on this part.
Great experience. Ambiance was awesome, food is tasty & has been served quickly. I understand the 2 hours dining policy per table but I did feel rushed by the waiters who were frequently asking if we are done so they can retrieve the plates. The restaurant was also kind of engulfed in smoke from the kitchen at some point , maybe work on a better ventilation system in the future. Thanks & keep it up !!!
Even tho I was out of town my daughters said it was an amazing atmosphere... They will definitely want to com back without there grandparents lol!!
Amazing food, great chill vibe & good drinks! The service was on point. I will be going back & trying other meals on the menu.
The food was well prepared & presented & very flavourful & the chicken wings (jerk & guava) were to die for. The service was friendly & well-timed. I will bring new friends with me on my next visit.
Upon booking our reservation online weeks in advance, we mentioned to the restaurant that we were celebrating our wedding anniversary. On arrival, the hostess proceeded to sit us at the bar instead of the "reserved" tables that were available & we watched walk-in customers (with no reservations) being seated at tables. After demanding a table, we immediately ordered our vegan meals (which were delicious) but had a really hard time waving down our waitress to place an order for a pitcher (which was mostly made of ice) & to pay our bill (where she asked if we wanted separate bills on our anniversary). The ambiance was nice & the house DJ (Star Q) was amazing. All in all, we had a mixed experience. Hopefully, it was the exception & not the rule.
Me & my friend had a great time! Service was nice & fast. Food was yummy. Thank you!
Went with my wife around 7pm on a Saturday, hostess tried seating us at the bar saying there's no tables available. Restaurant was empty. When I reserved a week in advance I booked a table in the restaurant so not sure what changed. After some confusion got a small table & hostess reminded us again we have the table for 2 hours lol. Poutine with lobster was good. Ordered the Jerk chicken & Rasta pasta it came out within 2mins of us ordering it. Didn't know that's possible. Drinks were subpar. Beer was good only one option. Waitress was nice & helpful. Not sure if the place wants to be a restaurant or a bar or club? I guess it's all three. Felt like the the club was more important than the food.
Grear vibe but the drinks are literally like juice & the plates are not generous. However , the vibe & service were great
Le plateau Tropikal excellent!!!!!! le steak tendre savoureux, le ceviche excellent, les queues de homard & les crevettes tout étaient excellent.
DONT GO THERE!!!!
They delete your bad reviews on Instagram so all you see is the good reviews from staff members that pretends to be customers
Very rude & aggressive staff
I waited 50min for a simple salad then when I asked the manager about the whereabouts of my salad he started attacking me verbally & insulting me
Very cheap quality chicken I almost got poisoned
They blocked me on Instagram becose I complained
So if you don't want to waste your TIME & MONEY! DONT GO THERE
Mac & cheese was amazing, wings was good but a little dry, plantains perfect & it came with a sauce, I can't remember the name but it was good. For my drink, I got the Tropikal passion, I'm not a drinker so it was a little strong. My friend got the Bon bagay drink that was very good. Staff was amazing.
Food is always excellent. I had requested & thankfully gotten a table this time, so it was extra pleasant to lean back & relax a bit. Service is always courteous & attentive. Drinks were exceptional (Salassi & Pink Thing... yeeeeum). I like to oder "tapas style" from the apps whilst my husband took a plate. Hes a BIG football player type dude & needed a doggy bag to take home - that's saying alot about portions. All on all 10/10.
The food was great & the service was even better! Will be back forsure.