Au menu : activités et jeux d’arcade à la fine pointe, restaurant, bar et divertissement. Que vous rêviez d’être un pilote de course, une star de basketball ou un tireur d’élite, chez nous, il y a mille et une façons de mettre vos amis au défi! Service aux tables, bar, casse-croûte : on a tout ce qu’il vous faut, des petites bouchées solos aux festins multijoueurs.
Dans l'ensemble, The Rec Room offre une vaste arcade avec de la réalité virtuelle et une ambiance familiale qui attire les enfants et les groupes, et beaucoup soulignent la propreté des lieux, le personnel aimable et les bonnes options pour les fêtes ainsi que la valeur du jeu illimité. Cependant les avis montrent une expérience mitigée: l'arcade attire, mais les services de restauration et le bar peuvent être lents ou inconstants, les commandes peuvent être incorrectes ou arriver tard, et certaines visites sont entravées par la foule ou des heures peu claires et des fermetures sans avis. Certains apprécient la diversité des jeux et l'atmosphère amusante, d'autres estiment que la qualité des plats et le service varient et peuvent diminuer l'expérience, faisant du lieu une destination surtout pour l'arcade plutôt qu'une expérience culinaire fiable.
There were not many arcade games available, & several of the ones that were there were not functional. We also expected to eat on-site, as there are two restaurant options; however, one was closed for a private event & the other had already closed. There was no signage or notice advising that the restaurants were unavailable.
We purchased a 4-hour unlimited gameplay card with the plan to play, then eat, & finally see a movie. Instead, we were forced to leave the mall to find food elsewhere & then return for the movie, which completely disrupted our plans.
Overall, the lack of communication & unavailable amenities made this a very disappointing experience.
Food here is terrible. Frozen burger patties, salad with no dressing, fries overcooked, & raw chicken wings. We asked the waitress to cook our chicken wings a little more & she gave us attitude. She went in the kitchen & came back out saying the cook said its normal that its red inside & its because the way they killed the chicken & the veins are red… wait staff & cooks should not say stuff like that. You can see the picture that its completely red inside & its unappetizing. They eventually changed it but with a lot of attitude. Arcades are great but they need a better cook & a floor manager that knows what to do.
If you have ever wondered what it feels like to wait 20 minutes for a glass of diet coke, you should try the new restaurant that has the 2 pool tables at the rec room. The food itself wasn't bad, but the service was very very bad. My food got cold before I got my drink. Which eventually took 3 seconds to make.
Edit: dropped the stars for from 5 to 3. I used to enjoy this place alot, but I've noticed a deterioration in the games. They're getting worn out, they've adjusted games to be VERY difficult to win anything.
Half the games were somewhat or completely broken sadly.
Didn't get the chance to the the food, nor talked to any employees either, but the atmosphere was nice at least. Not much to say
6 déc. 2025
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Wow. Just bloody wow. NEVER AGAIN!!!!! Horrible. I can't believe that they let these people work there. Rude. Entitled. & finally, STUPID!!!!! We should have when we 1st dealt with the bartender. Didn't know their backside from their elbow. Then the server took 25mins to come take our orders & not happy to serve us. Rude. Just rude. Got our orders wrong too. Then when we returned the wrong orders & got the correct ones, it's like they were deliberately sabotaged. They were absolutely awful. No care in presentation or preparation.
The manager was absolutely no help!! No offer for discounts or a refund, let alone a goddamn apology!!!
I'm the only person who'll complain & let you know that this place should be nuked. Staff should all be fired. We didn't even stay to play games. The atmosphere was ruined by substandard staff. Whoever owns this'hole' should be embarrassed.
Gift shop. What happened to the prizes? You had Super Mario plushees, Luigi, Princess. Now? Unknowns. Go back to ordering stuff toys people actually recognize. Other than that. Great place.
We had a very pleasant experience at Royalmount. The atmosphere is warm & friendly, & the staff are attentive & welcoming. One thing that could be improved is the kids' menu, which could offer a bit more variety & healthier options. Overall, it's a very accessible & enjoyable place to spend time with family & friends.
The Food + Bar was well cleaned & huge, the wings was so tasty. Didn't know this place was opened because I arrived when the mall was closed! Food took a minute to arrive but everything was fine.
We went for all you can eat wings & we were really surprised with the quality of the food. It exceeded our expectations & 100% worth it. Everything was fresh & hot. The service was great as well & we definitely recommend this place.
Youssra,
Ton beau sourire, ton énergie lumineuse & ton accueil chaleureux m'ont séduit.
& que dire de la cuisine… mmm, un vrai délice - le bol de saumon m'a comblé.
Merci pour ce moment,
Un homme heureux venu du pays des Mille & Une Nuits ✨
I went to The Rec Room recently - the arcade itself was fun & the floor staff were friendly & helpful. The games worked well & the overall vibe was good.
Unfortunately, the bar service was really disappointing. It was slow, disorganized, & the bartenders didn't seem interested in helping customers. It took way too long to get a drink, & when I finally did, the service felt rushed & unprofessional.
It's a shame because the rest of the place has great potential. If they could improve the bar service, it would make a big difference in the overall experience.
