Sushi Sama

Sama

1.0

We visited this sushi shop in Kirkland & unfortunately had a very disappointing experience.
The staff behaved unprofessionally & disrespectfully, & instead of apologizing or fixing the situation, the staff member acted rudely & walked away when we tried to speak to about it.

This level of service is unacceptable. I would not recommend this place based on how customers are treated.

Apr 8, 2026

on Google

Zohreh

1.0

They treat customers very disrespectfully
We wouldn't get back there at all

Apr 8, 2026

on Google

SomayehHaj-1181

1 Review

2.0

The male staff member was not polite, & when I raised the issue, he just turned away & walked off. Very unprofessional behavior.

Rahila

1.0

Je suis arrivé dans ce restaurant avec un grand sourire pour manger des bons shushi avec mes enfants. J'ai dit 3 fois bonjour en français le Mr m'a regardé comme si je viens de la planète mars sans avoir repondu…& je lui demande vous ne parlez pas français & il me répond non on parle seulement anglais avec sa collègue juste a coté d'elle qui n'a pas repondu non plus.
Aucun n'a meme pas répondu ou salué en retour meme en Anglais. J'étais choqué & mon fils qui etait tellement excité de manger, a juste pris un jus de fruit & je lui ai dit qu'on ne peut pas manger chez des personnes qui ne sont meme pas capable d'etre accueillant & juste bonjour c'est pas compliqué que ca soit en français ou en Anglais. En plus il me demande un tip en payant le jus…. Il faut quand meme le mériter ce tip

Jan 12, 2026

on Google

Mike

5.0

I've heard that after reserving on line some people had to wait 10-15mins for their takeout but this never happened to me in DDO or Kirkland. They are always on time & the food is always fresh.

Jan 3, 2026

on Google

Jaziel

5.0

Good prices & very quiet place. Sushi is good quality.

Nov 2, 2025

on Google

Khaled

5.0

This place is very tasty & has a lot of different sushi option.The customer service is very good as well.The atmosphere is also pretty big

Oct 11, 2025

on Google

Nikki

5.0

My favourite place to get sushi to go in the west island. Prices are pretty fair for the quality of sushi you get. I've always found the rolls really tasty & a lot of the times they add an extra dragon eye roll to your order so you get 6 more pieces than you ordered.

Sep 22, 2025

on Google

Mario

5.0

Good sushi !

Jun 24, 2025

on Google

Luiz

5.0

Amazing quality & service!

Mar 23, 2025

on Google

Nasim

5.0

Taste was v good. Clean & proper place but not much of ambience. Not recommended for dine in.

Feb 10, 2025

on Google

Hany

5.0

Service was excellent & food was tasty.

Dec 28, 2024

on Google

Flip

5.0

Thank God this Sushi Sama. Puts a huge smile in my face everybody time

Dec 26, 2024

on Google

Mouad

2.0

Went to store for pick up- rude behaviour from staff! You should really learn how to behave with customers..

Dec 26, 2024

on Google

Ronnie

2.0

Sushi was very basic & fast food quality. Not bad, but not the freshest & nothing that stood out to us. The prices were very & service was quick.

Nov 3, 2024

on Google

Mus

5.0

Always a pleasurable experience at this location.

Oct 19, 2024

on Google

Mélo

5.0

Excellent!

Oct 5, 2024

on Google

Dina

5.0

I love this place. Good price for what we get. Very sweet owners.

Sep 23, 2024

on Google

Oleksiy

5.0

Very good service

Aug 19, 2024

on Google

Youtube

5.0

PARFAIT PERFECT

Jun 20, 2024

on Google