Sushi Sama

Michel

1.0

I'm use to order to the other locations like Mile-End, Beaubien & Saint-Martin. The food & service was always very good. But... until today at SUSHI SAMA KIRKLAND! WOST SUSHI ANS SERVICE EVER!! The lady at the counter was so unpleasant, but it didn't botter me at that point. But... arriving home, it was desastrous! The rice was so dry, it seemed like it was made like a week-end ago, & the soya sauce was tasting like maple sirup just to tell you how sweet it was. We didn't eat it, we just trew it in the garbage. A hundred bucks spent for nothing. It would be wise for the manager to contact me for a refund.

Wenli

5.0

Excellent food & great service 👍

Chancy

5.0

L'ambiance est élégante & confortable, les sushis sont délicieux & très frais. Le service est excellent. J'y reviendrai avec plaisir !

Christie

5.0

Great rolls totally filled, I love this place

Sama

1.0

We visited this sushi shop in Kirkland & unfortunately had a very disappointing experience.
The staff behaved unprofessionally & disrespectfully, & instead of apologizing or fixing the situation, the staff member acted rudely & walked away when we tried to speak to about it.

This level of service is unacceptable. I would not recommend this place based on how customers are treated.

Zohreh

1.0

They treat customers very disrespectfully
We wouldn't get back there at all

SomayehHaj-1181

1 Commentaire

2.0

The male staff member was not polite, & when I raised the issue, he just turned away & walked off. Very unprofessional behavior.

Rahila

1.0

Je suis arrivé dans ce restaurant avec un grand sourire pour manger des bons shushi avec mes enfants. J'ai dit 3 fois bonjour en français le Mr m'a regardé comme si je viens de la planète mars sans avoir repondu…& je lui demande vous ne parlez pas français & il me répond non on parle seulement anglais avec sa collègue juste a coté d'elle qui n'a pas repondu non plus.
Aucun n'a meme pas répondu ou salué en retour meme en Anglais. J'étais choqué & mon fils qui etait tellement excité de manger, a juste pris un jus de fruit & je lui ai dit qu'on ne peut pas manger chez des personnes qui ne sont meme pas capable d'etre accueillant & juste bonjour c'est pas compliqué que ca soit en français ou en Anglais. En plus il me demande un tip en payant le jus…. Il faut quand meme le mériter ce tip

Mike

5.0

I've heard that after reserving on line some people had to wait 10-15mins for their takeout but this never happened to me in DDO or Kirkland. They are always on time & the food is always fresh.

Jaziel

5.0

Good prices & very quiet place. Sushi is good quality.