Les avis sur Starbucks décrivent une ambiance chaleureuse et paisible avec un intérieur propre, spacieux et bien organisé, propice à se détendre, étudier ou simplement déguster un café, tandis que le personnel est globalement sympathique, professionnel et efficace, prenant le temps de bien préparer les commandes et d'être rapide le matin après les récents changements d'équipe; même si les rénovations ont suscité des impressions mitigées en raison de l'aménagement des sièges, l'endroit reste considéré comme un lieu fiable et accueillant, avec un fort souci de qualité et de constance dans le service.
This is my go to place after work
it's practically a second home. The coffee is always great, the staff is friendly, & the seating area is super comfortable. It's exactly what I need to unwind.
8 mai 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
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Manager was extremely rude, had an awful experience at this Starbucks location, which is unlikely as I go multiple times a week. The manager was rude & made me extremely uncomfortable. I will not be returning to this location.
Thank God for this Starbucks. I come here every morning & am greeted by Aurea, Jenny & the crew. They are the kindest, most efficient crew ever. I couldn't imagine starting my day anywhere else. Aurea makes THE PERFECT DRINK (no offense to anyone else, love you all) but it's true!!!
This one is a great place to hangout & the atmosphere is quite warm & peaceful. The staff are friendly & the place is neatly organized & quite spacious & clean l. I strongly recommend, & experience yourself the coziness.
26 mars 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
As a regular customer, I used to dislike this branch because the staff were very slow & seemed to take their time. It looks like the owner realized that & hired new employees. Now, the customer service is really welcoming, friendly, & really helps brighten your day. The service is quick too 🙏🏻 they've really improved, especially in the mornings during weekdays, All thanks to Aurea ☺?
I have been a regular at this Starbucks location for a while now & I've always had a great experience. Everyone I interacted with there is so friendly, kind, professional & efficient. They truly take the time to say hi & make sure you got your order right. Even when I make a mistake in my order, they double check with me (thank you for saving my coffee, Aurea!). Thanks team Queen Mary to make it fun to stop by!
Very bad experience with the employees at this location. Went to order a Travellers pack & got attitude by the server. I didn't get her name but she was sarcastic & gave attitude when asked how long it would take to brew the coffee. She said it takes about 20mins & then smirked & said'next time you should have called it in' with attitude. If your employees are not ready to serve or do not like their job they should quit! Maybe a quick reminder to that employees that customers is what keeps the business open. Working as a Frontline customer service, she should know better that serving your customer with a smile & positive attitude keeps your clientele coming.
I came into the Starbucks January 24, 2026 after a power outage in my neighbourhood. I came into the Starbucks with my son to get something to drink & to charge my phone. I had the pleasure of being served by Chris. He was so friendly & kind. I have never had this level of customer service in my life. Honestly no exaggeration I felt like family. The store was spotless from the dinning area to the washroom. It was a wonderful experience & I will make a point to return again. Thank you Chris for the wonderful experience!
J'aime ben aller a ce starbucks, l'ambiance est cozy pis le staff est gentil. Le café gout tjrs bon, surtout le latte a la citrouille en automne 😍. J'y retourne quand même pcq j'aime leur drinks pis y sont rapides. C'est un des meilleurs Starbucks dans le coin
