Starbucks reviews describe a warm, peaceful atmosphere with a clean, spacious, and neatly organized setting that invites time to hang out, study, or simply enjoy a coffee, while the staff are consistently friendly, professional, and efficient, often making orders correctly and quickly, especially in the mornings after recent changes to the team; while renovations have brought mixed feelings due to seating changes, most writers agree the location remains a reliable, welcoming spot with a strong emphasis on good service and consistency across visits.
This is my go to place after work
it's practically a second home. The coffee is always great, the staff is friendly, & the seating area is super comfortable. It's exactly what I need to unwind.
Manager was extremely rude, had an awful experience at this Starbucks location, which is unlikely as I go multiple times a week. The manager was rude & made me extremely uncomfortable. I will not be returning to this location.
Thank God for this Starbucks. I come here every morning & am greeted by Aurea, Jenny & the crew. They are the kindest, most efficient crew ever. I couldn't imagine starting my day anywhere else. Aurea makes THE PERFECT DRINK (no offense to anyone else, love you all) but it's true!!!
This one is a great place to hangout & the atmosphere is quite warm & peaceful. The staff are friendly & the place is neatly organized & quite spacious & clean l. I strongly recommend, & experience yourself the coziness.
As a regular customer, I used to dislike this branch because the staff were very slow & seemed to take their time. It looks like the owner realized that & hired new employees. Now, the customer service is really welcoming, friendly, & really helps brighten your day. The service is quick too 🙏🏻 they've really improved, especially in the mornings during weekdays, All thanks to Aurea ☺?
Mar 25, 2026
on Google
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I have been a regular at this Starbucks location for a while now & I've always had a great experience. Everyone I interacted with there is so friendly, kind, professional & efficient. They truly take the time to say hi & make sure you got your order right. Even when I make a mistake in my order, they double check with me (thank you for saving my coffee, Aurea!). Thanks team Queen Mary to make it fun to stop by!
Very bad experience with the employees at this location. Went to order a Travellers pack & got attitude by the server. I didn't get her name but she was sarcastic & gave attitude when asked how long it would take to brew the coffee. She said it takes about 20mins & then smirked & said'next time you should have called it in' with attitude. If your employees are not ready to serve or do not like their job they should quit! Maybe a quick reminder to that employees that customers is what keeps the business open. Working as a Frontline customer service, she should know better that serving your customer with a smile & positive attitude keeps your clientele coming.
I came into the Starbucks January 24, 2026 after a power outage in my neighbourhood. I came into the Starbucks with my son to get something to drink & to charge my phone. I had the pleasure of being served by Chris. He was so friendly & kind. I have never had this level of customer service in my life. Honestly no exaggeration I felt like family. The store was spotless from the dinning area to the washroom. It was a wonderful experience & I will make a point to return again. Thank you Chris for the wonderful experience!
Jan 24, 2026
on Google
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J'aime ben aller a ce starbucks, l'ambiance est cozy pis le staff est gentil. Le café gout tjrs bon, surtout le latte a la citrouille en automne 😍. J'y retourne quand même pcq j'aime leur drinks pis y sont rapides. C'est un des meilleurs Starbucks dans le coin
