Starbucks reviews describe a generally warm and welcoming atmosphere with friendly baristas, quick drink preparation, and a clean space where coffee quality is reliable. Service is often praised for efficiency and attentiveness, and some notes highlight staff remembering preferences and accommodating special requests over the phone for delivery. Renovations receive mixed reactions, with some appreciating a cleaner look while others lament reduced seating and the shift to long benches, making it harder to sit comfortably for longer chats or study. Seating and layout are a frequent point of frustration, though the bar-style counter, large windows, and charging outlets are appreciated features for working or socializing. Overall, the locations are viewed as consistently good for service and atmosphere, with occasional criticisms about pace or seating, and strong appreciation for the staff and drink quality.
I have been a regular at this Starbucks location for a while now & I've always had a great experience. Everyone I interacted with there is so friendly, kind, professional & efficient. They truly take the time to say hi & make sure you got your order right. Even when I make a mistake in my order, they double check with me (thank you for saving my coffee, Aurea!). Thanks team Queen Mary to make it fun to stop by!
Very bad experience with the employees at this location. Went to order a Travellers pack & got attitude by the server. I didn't get her name but she was sarcastic & gave attitude when asked how long it would take to brew the coffee. She said it takes about 20mins & then smirked & said'next time you should have called it in' with attitude. If your employees are not ready to serve or do not like their job they should quit! Maybe a quick reminder to that employees that customers is what keeps the business open. Working as a Frontline customer service, she should know better that serving your customer with a smile & positive attitude keeps your clientele coming.
Feb 14, 2026
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Already made review a few years ago time to update it & put the new pictures live taken of all what changed.
Ambiances sympa , relax, lieu parfait pour un café pour toute occasion: soirée entre amis ou même rencontre professionelle , grand comptoir style bar avec chaude hautes côtes fenêtre avec grande baie vitre vue sur terrasse extérieure & la grande avenue parfait pour étudier & le café dispose de beaucoup de prises pour charger téléphone, Lap top etc Ajouts récents de prises pour câble type C'. Aussi disponible petites tables individuelle grand banc cuir confortable & au fond chaises en cuir confortable avec petit table coin cosy. Expérience très sympa pour tout âge & à tout moment
Friendly, relaxed vibe - a perfect spot for a coffee, whether it's for a night out with friends or even a professional meeting.
There's a large bar-style counter with high stools, & big bay windows offering a view of the outdoor terrace & the main avenue - ideal for studying. The café has plenty of power outlets to charge your phone, laptop, etc., including newly added USB-C outlets.
You'll also find small individual tables, a large comfortable leather bench, & in the back, cozy corners with leather chairs & small tables.
A very pleasant experience for all ages, at any time of day.
The renovation is awful but the service is still great. I used to be able to sit here & enjoy my coffee. Now there's just a long hard bench with awkward tables or a couple of chairs against the window. But like I said the baristas are still awesome & make good drinks.
Starbucks service in Montreal is consistently great, with friendly baristas who make a genuine effort to provide a welcoming atmosphere. The staff is usually quick & efficient, ensuring your coffee is made to order with care. Whether it's a regular stop or a first visit, you can expect excellent customer service & a warm environment to enjoy your drink. Some locations even go the extra mile by remembering your preferences, making your visit feel personal. Overall, Starbucks in Montreal offers a reliable & enjoyable experience with a strong focus on quality & service.
Starbucks never disappoints! The coffee is always spot on, & I love the variety of drinks they offer, from classic brews to seasonal favorites. The baristas are friendly, efficient, & always make sure my order is just right. The atmosphere is cozy, making it a perfect place to relax, work, or meet with friends. Plus, the snacks & pastries are always fresh & delicious. Whether I'm grabbing a quick coffee or staying for a while, Starbucks is my go-to spot!"
Starbucks never disappoints! Whether it's a classic coffee or a seasonal treat, they always deliver quality & consistency. The cozy atmosphere, friendly staff, & endless drink options make it the perfect spot to relax or get some work done.
As usual Starbucks has the unique light spots with a good atmosphere for a perfect Coffee. Had the Frape Motcha, Frape white chocolate. We liked the taste . Good service as well.
