Across the reviews, Starbucks locations show a mix of experiences, with some praising a cozy atmosphere and quick service, while others note limited seating or awkward layouts after renovations. Drinks are consistently well received, with seasonal favorites like a pumpkin spice latte cited, and staff are described as friendly and attentive, sometimes going the extra mile to fulfill requests. Renovations are a frequent topic, described by some as cleaner and more modern, but others call the redesign disappointing due to few seats, a long bench setup, or glare from sun on the windows. Several comments highlight practical touches such as a large bar style counter and plenty of outlets including USB C, making the space versatile for studying or casual meetups. Occasional issues include a discrepancy between a requested no ice and receiving ice, or experiences of slow service, but overall the reviews depict a reliable and welcoming place for coffee with strong emphasis on quality and customer care.
Very bad experience with the employees at this location. Went to order a Travellers pack & got attitude by the server. I didn't get her name but she was sarcastic & gave attitude when asked how long it would take to brew the coffee. She said it takes about 20mins & then smirked & said'next time you should have called it in' with attitude. If your employees are not ready to serve or do not like their job they should quit! Maybe a quick reminder to that employees that customers is what keeps the business open. Working as a Frontline customer service, she should know better that serving your customer with a smile & positive attitude keeps your clientele coming.
Feb 14, 2026
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I came into the Starbucks January 24, 2026 after a power outage in my neighbourhood. I came into the Starbucks with my son to get something to drink & to charge my phone. I had the pleasure of being served by Chris. He was so friendly & kind. I have never had this level of customer service in my life. Honestly no exaggeration I felt like family. The store was spotless from the dinning area to the washroom. It was a wonderful experience & I will make a point to return again. Thank you Chris for the wonderful experience!
J'aime ben aller a ce starbucks, l'ambiance est cozy pis le staff est gentil. Le café gout tjrs bon, surtout le latte a la citrouille en automne 😍. J'y retourne quand même pcq j'aime leur drinks pis y sont rapides. C'est un des meilleurs Starbucks dans le coin
Already made review a few years ago time to update it & put the new pictures live taken of all what changed.
Ambiances sympa , relax, lieu parfait pour un café pour toute occasion: soirée entre amis ou même rencontre professionelle , grand comptoir style bar avec chaude hautes côtes fenêtre avec grande baie vitre vue sur terrasse extérieure & la grande avenue parfait pour étudier & le café dispose de beaucoup de prises pour charger téléphone, Lap top etc Ajouts récents de prises pour câble type C'. Aussi disponible petites tables individuelle grand banc cuir confortable & au fond chaises en cuir confortable avec petit table coin cosy. Expérience très sympa pour tout âge & à tout moment
Friendly, relaxed vibe - a perfect spot for a coffee, whether it's for a night out with friends or even a professional meeting.
There's a large bar-style counter with high stools, & big bay windows offering a view of the outdoor terrace & the main avenue - ideal for studying. The café has plenty of power outlets to charge your phone, laptop, etc., including newly added USB-C outlets.
You'll also find small individual tables, a large comfortable leather bench, & in the back, cozy corners with leather chairs & small tables.
A very pleasant experience for all ages, at any time of day.
The renovation is awful but the service is still great. I used to be able to sit here & enjoy my coffee. Now there's just a long hard bench with awkward tables or a couple of chairs against the window. But like I said the baristas are still awesome & make good drinks.
Very disappointing after the renovations. Seems more like a demolition. Unless you are lucky enough to get one of the very few tables, you'll be eating over your lap. You'll most likely be seated on one long bench & maybe a tiny stand at knee level to put your drink on. What warm hospitality
Starbucks service in Montreal is consistently great, with friendly baristas who make a genuine effort to provide a welcoming atmosphere. The staff is usually quick & efficient, ensuring your coffee is made to order with care. Whether it's a regular stop or a first visit, you can expect excellent customer service & a warm environment to enjoy your drink. Some locations even go the extra mile by remembering your preferences, making your visit feel personal. Overall, Starbucks in Montreal offers a reliable & enjoyable experience with a strong focus on quality & service.
