Overall, reviews highlight warm and friendly staff, fast and efficient service, and a welcoming atmosphere that makes this location a reliable morning spot. Positive notes include consistent drinks and good coffee, friendly drive thru service, and small gestures like a free item on occasion. Some comments mention occasional issues such as limited food options or past training gaps, but many cite improvements after management changes and overall cleanliness. The drive thru experience is frequently praised for courtesy and speed, and several reviews emphasize a team that feels welcoming and engaged. Taken together, this location comes across as a top choice with many customers returning daily for their morning coffee and positive vibes.
Please please please either give a raise or preach to Melissa she's amazing! This Starbucks is the best one so far I've been too! I have made an order online an hour ago & she did something that no one else double cared or done ! Thank you Melissa for the wonderful service !!
Oct 7, 2025
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The Starbucks at 3544 Boulevard des Sources is truly exceptional. The hospitality & service are always above & beyond - every visit feels welcoming & kind. The staff are consistently attentive, friendly, & professional. A special mention goes to the manager, Helen, who is simply the best! ⭐?Her leadership, warmth, & dedication create such a positive atmosphere for both customers & the team.
This location is a perfect example of how great service & kindness make all the difference. Highly recommend!
Grabbing a coffee in the am is the best way to start your day especially when Mike at Starbucks puts a smile on your face. He is pleasant & always welcoming. A1 service.
Lately I've been pretty disappointed at various Starbucks locations. The staff doesn't seem properly trained & when they don't know the answer to a question they seem unconcerned (I say all this having been a Starbucks barista for 2 years).
However, at the sources location today I was really surprised at the great service. The sandwich I asked for wasn't marked as sold out, & the manager overheard, so she gave me my entire order for free. As I was waiting, another customer's drink size was incorrect (although it wasn't, I heard her order it), & the barista immediately made her a new one. It was really nice to see them take the time to make it a good experience .
Manager Helen was fantastic & very accommodating.
Very clean as well, will definitely be going back, & heading out of my way for this specific Starbucks on Sources
I have visited here last year in November when I visited Montreal but this time the overall experience was definitely different it's more clean & the order process is really fast.
NEW UPDATE
Thank you to the new manager she's great ! Service starting to be better .
By far the worst Starbucks I have been to.
The staff is very rude & manager is very arrogant.
They don't know how to make a good coffee.
Very loud music barely 9 am
Incroyable service que nous avons recu, avec un accueil incroyable & de tres bonnes recommandations etant donné que cetait notre premiere fois. nous sommes plus que ravis detre passé chez starbucks. je recommande 100%. une equipe formidable🤗🤗🤗
Pulled up to the Starbucks on Sources & the drive thru was shut down because of some police stuff in parking lot. Was a bit of a mess, but Helen we think she is the manager totally handled it. She actually came out & explained the situation to every single car one by one! That kind of care & effort is rare these days. Even with what looked like a short crew as well, she kept everything calm & positive. Honestly, she made what could've been a frustrating situation feel smooth. Major props to her!
Leanne was an absolute sweetheart !!! She was extremely helpful & knew every single thing on the menu ! We asked her many questions & she was so happy to help . Best Starbucks experience with an employee ever genuinely this girl needs a raise big time !! What a gem ❤?
