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Coffee Shop

Starbucks

Dollard-des-Ormeaux
4.1$
OPEN5:30 am - 9 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Starbucks Dollard-des-Ormeaux Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwichesDesserts & Sweets

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Reviews for Starbucks

Food
Service
on Google4.1 (1100+)
*as of 2026-03-15
5★
61%
4★
13%
3★
3%
2★
20%
1★
3%

Review Summary

Overall, customers describe a welcoming atmosphere at this Starbucks with consistently friendly, efficient service and staff who make the morning visit feel easy and pleasant; the drive-thru is praised for quick, cheerful service and frequent smiles. Many reviews highlight high quality coffee and food, a clean and inviting space, and staff who are attentive and accommodating, with moments of extra kindness such as birthday gestures or help resolving issues. Several accounts note improvements after changes in management, citing clearer communication, better training, and a warmer, more welcoming vibe across shifts. The location is often described as reliable and their team as energetic and engaging, making it a go-to spot for everyday coffee and casual dining. While a few reviews recall past lapses, the prevailing sentiment is that service and atmosphere have improved, reinforcing reasons to return.
Page 1 of 1 - 7 Reviews

(This review is far before the new management took over.) (5 stars to 1 ) This place is so good at giving excellent service! So fast & efficient especially Millie! She so quick with it! The staff is so funny taking orders & it makes my day! I don't know why people complain when they have to deal with many many people with so little staff. I appreciate them for everything they do.

Feb 11, 2026
on Google

Stop by for some refreshments & coffee basically, it was nice we decide to try as some of our friends warned us for bad past experiences here but we were getting late so we dicide to give it a try & it was actully the other way around, we get nice coffee & fast check in drive thru, seems the management is changed at this place for sure, recommended to everyone to go & get a nice hot coffee , have a good day

Nov 21, 2025
on Google

I received exceptional service & a warm welcome. The manager of this Starbucks stands out for her professionalism, kindness, & ability to create a friendly & welcoming atmosphere. She took the time to make sure every customer was well served. She truly motivates her team to give their best, which creates great harmony among the staff: even one of her employees came in on their day off to have a coffee! This clearly reflects attentive & caring management.

Kudos to the manager for her leadership & constant commitment to customer satisfaction! You can tell she genuinely loves people & her work.

Bonus point: the place was very clean, we were even served at our table & they came to pick up our empty cups & plates! 🙂

Oct 29, 2025
on Google

Ever since they changed the manager, to Helene, it has seriously started to become the best it has ever been. I used to avoid this location due to the poor customer service & atmosphere. But lately I've noticed an amazing change! Helene cares deeply about her customers, to not only give them quality drinks but as well as quality service. Pulling into the drive thru, we saw her consoling a customer, & after ordering our coffee, she had a great conversation with us about environment management ethics as well as her goals to making this Starbucks an enjoyable experience to all.

Oct 24, 2025
on Google

Much much better; my before & after visit have a complete different review! New management doing job right ! Highly recommended

Aug 10, 2025
on Google

New management really making a difference i was very impressed

Aug 5, 2025
on Google

I had a small issue with my order. The manager Helen right away resolve. Thank you Hele, keep up the good management.

Aug 5, 2025
on Google