Second Cup Café
Café
Second Cup Café
6:00 (am) - 20:00 Jour de Noël: l'horaire peut varier
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Afficher toutcoffee(30) cafe(17) recommend(11) clean(8) shop(7) drink(7) sweet(4) latte(4) studying(4) study(4) friendly staff(3) croissant(3)Page 1 de 1 - 8 Avis
Kevin
I've been to many coffee shops, & this one has been the worst experience for me so far. Personally, I didn't find it pleasant. During my visit, the afternoon shift workers were speaking & laughing very loudly, & I kept hearing the F word being used by the workers. It felt to me like they didn't care about the customer experience. This made the atmosphere uncomfortable for me, especially since I came to relax & enjoy my time.
Also, watch their responses to customer feedback. They accuse customers of lying instead of addressing their concerns, & they try to hide bad reviews by having the owner & their team give themselves five-star reviews to bury the legitimate negative feedback instead of addressing the issues raised. They even called my feedback'spiteful' & thought that sharing my disappointment about hearing his workers using the F word was'policing freedom' rather than legitimate customer feedback.
Please review their unprofessional behavior in relation to my feedback so you can understand what I'm referring to. An apology & a clear intention to address the situation would have been enough for me to remove it, but they chose to continue with the same unprofessional conduct.
Craig
An excellent coffee shop...great food,excellent coffee & a friendly manager...
Mireille
I've been going to this second cup for 6 years now. Always a great experience. Owner is super friendly! Favourite coffee shop!
Zena
This second cup is my safe space! The vibes are very nice for any work I need to get done. The staff are always so welcoming. The coffee is always fresh & exactly how I want it every time. The music is not loud so you can work calmly or have convos with your friends. Lastly, the staff really takes care of the cleanliness of the tables & the overall coffee shop. So no sticky tables! I'd recommend this place to anyone who likes coffee & nice vibes!
Tania
This coffee shop is owned by lovely people, & the friendly staff & atmosphere make it the perfect spot to study, unwind, or catch up with friends. I 100% recommend it!
Amelie
This coffee shop has be my to-do spot for the last 2 years. It's the perfect place to study, its quiet, the wifi always works & it's open until 8pm. The owner is always friendly & professional. He knows my coffee order by heart. XD The coffee is always consistent which is rare. I recommend this place to everyone :)
Adil
This is my go-to at least 3 times a week.. for many reasons. The owner is kind, friendly & very professional. He works hard on maintaining the place cleaned & it's very apparent. He's consistent in the beverage & food he prepares. With all that combined, he created a great atmosphere within the coffee shop with recurrent & pleasant customers. Definitely recommend this place !!