Sansotei Ramen

Hongyu

1.0

We came in when the restaurant was not busy at all. After ordering, we waited nearly an hour with no service. When we finally asked, we found out that our order had been dismissed without anyone informing us. Extremely unprofessional & a very bad experience.

Miranda

5.0

came for lunch when it was packed. their tonkotsu black is delicious. friendly staff 🍜

Tristan

5.0

Very yummy & great service

Catherine

5.0

Really nice, great food quality of ramen ✨✨

LA

3.0

Mediocre at best, & the chicken wings would have been way better crispy & they were extremely bland

Nice aesthetics though

Otus

2.0

Food was good. Staff was super friendly & nice. Unfortunately management just seems to only care about profits instead of quality service. We waited 45 minutes for our food. There was only one server on the floor running around trying to take care of the whole restaurant. She was super hard working but it was completely unfair for her to have to be responsible for the whole restaurant. Tables were dirty long after people left, service was very slow because she had no help, & food took forever to come out. There was enough customers while we were there to justify at least two staff on the floor.

Gie

4.0

Stopped by the new Sansotei Ramen at Royalmount today for their grand opening! Since they were offering 50% off all ramen, the place was packed & the vibe was very high-energy, though the space itself is a bit small & felt quite crowded.
?We ordered the Tonkotsu Ramen & the Black Tonkotsu Ramen. Both were excellent-the broth was rich & flavorful, easily the highlight of the meal. Because of the opening day rush, the service was definitely on the slower side & it took a while for our bowls to arrive. However, the quality of the food made up for the wait.
?Once things settle down after the opening craze, this will be a fantastic spot. We'll definitely be back for that broth!

Camille

5.0

Un de mes ramens préféré à Montréal. Le miso ramen noir est délicieux!

Maathu

5.0

Food was delicious! Place is stunning & vibes are great!

Marcel

2.0

Arrived at 10:10AM, 50 minutes ahead of opening hour to queue, did a quick count & there were 34 people ahead. At 10:30, i did another count, my brother & i were #41 & 42. In the last half hour, we saw more & more people join the queue in front of us. When the waitress came out to take our names, we were no longer in the first 50 (we were #51 & 52). Found it quite unfair for people who actually arrived early & lined up. Staffs should have handed the free vouchers as soon as people arrived & make people who come joined their friends pay instead (unless the queue was still under 50).
After finding out we werent in the first 50, our consolation was that our meals would at least be 50% off. We already waited this far & Ive tried other branches before & liked it, so we agreed. We ordered miso black & tomato, but got tonkotsu black & tomato. Didnt notice until later in the meal. My brother still enjoyed his tonkotsu black. It was his first time at a sansotei. I ordered thin noodles for my tomato ramen, the noodles were undercooked, still starchy & clumsy at spots. My brother also agreed on that. Broth wise, they werent as good as what ive had before at other locations. Didnt feel as hearty as other branches :/ Happy my brother enjoyed, but hope it improves ...