Reviews portray Sansotei Ramen as a cozy, welcoming spot with a wide ramen lineup and solid to excellent broth that many say rivals Japan, especially tonkotsu varieties; noodles are often described as chewy and the toppings generous, with miso, tonkotsu noir, and shoyu iterations getting praise while a few bowls are flagged for being overly salty or having undercooked noodles. Sides like gyoza and fried chicken receive strong compliments. Service is generally friendly and attentive, though a number of comments note busy weekends or opening day rushes leading to slower service or understaffing and occasional miscommunication about orders or discounts. The atmosphere tends to be described as modern, clean, and comfortable, with good value and occasional standout deals, and several readers say they would return, often citing the Royalmount location and consistent quality across visits.
I love Ramen, the Food is good but i was looking for something different on what I order but I still recommend this restaurant. Good atmosphere good vibe music is good. Service perfect also everyone is very welcoming & since I work in a Japanese Brand For me customer service is really important which they have.
Jan 27, 2026
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Food was delicious. The crew who attended us was so warm & accommodating. The place is great & cozy. I recommend this place for ramen lover. Kodus to the owne
I went there a few weeks ago & was very disappointed. First off the service was terrible, very slow although the place was not packed. We ordered 2 entrees & 3 ramens. We received 1 entree, but not the second one. Then 2 of the ramens we had ordered arrived but not the 3rd one. I figured they were still preparing it so I waited. After 10-15 mins, I tried to get the waiter's attention but no luck. By the time he finally came over to tell him we were missing a ramen the 2 other people were almost done with theirs, so not a great dining experience. I told the waiter about the missing ramen & I also told him that we were also missing an entree that we had ordered which were the chicken wings. He went to the kitchen, came back & said the kitchen had made a mistake & had forgotten to prepare the 3rd ramen. He then advised me that the chicken wings were frozen so that it would take more time for them to be ready. I told him that he should have let us know about it, we could've ordered something different, instead of making us wait there. In any case, they finally came with the 3rd ramen so I start eating (this was well over an hour after we ordered). One of the people I was with told me to stop eating that there was something in my bowl. I look & find a long piece of tape. I call the waiter back & show it to him. He looks confused & just grabs my bowl. I told him to also show the piece of tape to the people working in the kitchen. They all stood around that piece of tape, looking at each other, as if they were looking at something that was out of this world. The waiter came back & asked me if I wanted another ramen, I told him no that we've had been there for long enough, that the experience was horrible & everyone else I was with had already finished eating & digesting their meals at that point. Oh! & to top it all off, the waiter wanted to charge me for that 3rd ramen. I had to tell him to remove it from the bill because i didn't eat it.
They did try to offer me free food, but at that point I was done. The whole experience & my dinner was ruined.
Needless to say, I will not be going back there & will not recommend to anyone.
