Ruby's Café Mtl specializes in a versatile international menu centered on high-quality sandwiches and decadent grilled cheese creations. The kitchen prioritizes artisanal breads paired with premium cheeses and savory fillings to construct substantial handheld meals. Each preparation emphasizes textured crusts and melted cores that define a classic comfort food profile. This establishment operates with a straightforward focus on technical execution and flavor balance within its compact kitchen space. Patrons select from a curated list of globally inspired flavor combinations that elevate simple ingredients through precise heat application. The resulting menu offers a consistent selection of grilled items that cater to specific cravings for melted cheese and freshly toasted sourdough. These culinary offerings define the identity of the establishment through a commitment to foundational sandwich craftsmanship.
Ruby's Café Mtl is widely celebrated as a premier brunch destination that offers a warm and welcoming environment for both humans and their canine companions. Many patrons highlight the high-quality, creative, and delicious food menu, which notably includes dedicated options for pets, making it a standout choice for those looking to socialize their dogs in a clean and beautiful setting. While the vast majority of visitors praise the attentive and friendly staff, a small number of reviews mention inconsistencies in service speed and occasional organizational challenges during peak hours. Despite some mixed feedback regarding wait times or specific interactions, the overall consensus is that the café provides a unique and enjoyable experience, making it a highly recommended spot in Montreal for pet owners and food enthusiasts alike.
Je recommande cette endroit & surtout le serveur Max wow de Best il c'est occuper de notre Bella pris de belle photo de notre famille expliquer le vin un service impeccable plus que 5 étoiles .
I don't usually leave reviews, but I felt compelled to share my experience from our recent visit. First off, the chair I sat on broke & I fell on the floor. One of the female employees apologized which I appreciated & a fellow customer asked if I was ok.
The real disappointment came with the service & the beer my husband ordered. After a long wait, our waiter informed us that the keg needed changing as he brought my husband a Blue Moon. Fine, we understood that. However, after waiting 10 minutes after ordering, we finally got our drinks - & the beer was lukewarm & obviously from the bottom of the keg which tasted terrible. Not only was it warm, but it tasted flat as well, & we sent it back. The waiter apologized & took the drink away, which we appreciated at first.
But then, to our shock, when we finished our meal, the same exact beer that we sent back was brought back to my husband. It had been sitting on the counter as we were eating & keeping an eye on it the entire time. The waiter (light brown hair) didn't even check in on us to see how the meal was going or ask if we needed anything else. It felt like we were totally forgotten about.
Honestly, the lack of attention to detail & customer care left us really disappointed. The food was very good & the decor is beautiful but between the broken chair, the delayed drinks, & the repeated bad beer, this place just didn't deliver.
Jun 29, 2025
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J'y suis allé ce samedi & tout était incroyable ! De la nourriture au service. La serveuse m'a fait part qu'elle a commencé il n'y a pas longtemps mais elle m'a tout de même offert un service de qualité.
went there last sunday & everything was amazing. we were a walk in but we still had place (we came in early in the morning). the drinks were absolutely amazing taste wise & looks wise (my oldest daughter took way too many pictures of them)!! the staff was very nice too. the server (long hair) & the girl at the cash (dark hair) were both super nice & friendly. will recommend for sure
Took my dog there for the first time & love the vibe & atmosphere. The staff are really friendly & the service was good. However, the food was rather disappointing & expensive for the value, portion, & taste.
We came here a couple of months ago & loved the place-great vibe, pet-friendly, & decent food despite the higher price (well within the typical Montréal range). We were very eager to come back with the great first experience we had.
Unfortunately, our return visit was nothing like the first. Despite having a reservation, we were told to wait while our table (already empty but dirty) was prepped. No problem-we waited patiently nearby. But after 15 minutes with no update, I glanced toward the waiter (long light hair), & he responded with a look full of contempt, like a silent'What do you want now?'
Caught off guard, I polity asked what he meant & just for an update. He snapped back in French,'Ben, quoi? Qu'est-ce que tu veux?'-It was rude, & frankly quite shocking. We were politely waiting on the side, & we did not deserve that type of response in any way. When I reminded him he had asked us to wait, he just shrugged it off with no apology. It was disappointing & honestly super disrespectful.
Eventually, another staff member seated us-at the same uncleaned table. We were given a bottle of water but no glasses, & it took another 10 minutes to order. I honestly wanted to leave, but since we were sitting, I did not feel comfortable doing that. My food & coffee were underwhelming (though my partner liked his pancakes), & they forgot our dog's order until we reminded them.
The only bright spot was a new waitress who seemed kind & genuinely tried her best.
I rarely leave reviews like this, especially as someone who's worked in the service industry, but this experience was frustrating & disappointing. We won't be returning. I can very well understand a busy morning or fast paced environment…but basic respect goes a long way. No one should leave a café feeling dismissed or disrespected. Very unfortunate.
