RossoCielo Restaurant & Bar

Sandra

5.0

Wonderful experience all around! Great service, atmosphere, & food. Laval is lucky to have them!

Silvana

5.0

Went for dinner & the food & service were great. Thank you!

Régine

5.0

Je vous remercie pour votre accueil & votre service. Un grand merci à votre serveur, Jonathan. 😉👌🏾

Sylvie

4.0

Très bon repas belle ambiance, cependant j'aurais aimé être prévenue qu'il y avait un supplément pour la sauce avec mon plat (onglet).

Frank

5.0

As usual , great food , great service & all around a great restaurant.

Louis

5.0

Very accommodating & nice staff & management.

Cathy

5.0

It was a wonderful experience. The food was delicious & the service was excellent! Highly recommend to go for supper & then grab a drink at Terrasse Cielo on 10th floor.

Adam

5.0

Looking for a great Italien restaurant, this one doesn't disappoint. The restaurant itself is beautiful & has a large compfy terrasse available. We went for lunch & their lunch menu comes with a soupe or salad. They offer some great choices & the food is very good. Drinks are a little pricey but are good.

We were looking to go on the rooftop terrasse but it only opens at 4pm. Will definitely be back to see the views.

Claude

5.0

Musique un peu forte pour un restaurant.
Deux heures de stationnement gratuit ce n'est pas assez!!! On ne mange pas du McDo. Nous avons du payer 3$ pour sortir du garage sous terrain. Trois heuses devrait etre le minimum. C'est tout simplement un peu insultant quand tu viens de dépenser 450$

Shant

3.0

We visited on June 5 for dinner, a reservation for 6 people seated on the restaurants terrace.

First, I want to say that the food was excellent. Everything we ordered was delicious & perfectly prepared. I honestly have nothing negative to say about the kitchen.

Unfortunately, the service & overall experience did not match the quality of the food, especially considering the restaurant's higher price point.
There were several mistakes throughout the evening:
-Wine was accidentally spilled all over our table.
We ordered a bottle of wine, but were told it was unavailable.
-We then selected another bottle, which was brought to the table. However, the staff also brought an additional wine recommendation without clearly explaining why it was being offered, whether it was intended as an alternative, or what the price difference was. The communication around this was confusing.
-We ordered calamari/shrimp but were initially brought a soup instead.
-While we were still eating the calamari & there was still one piece left on the plate, a staff member removed it without asking if we were finished.
-We ordered a martini, but they were served in non-martini glasses. When we asked about it, we were told the restaurant did not have martini glasses. If a restaurant offers martinis, they should be served in appropriate glassware, especially at this price level.
-Another disappointing issue involved parking. We were told we would receive 3 hours of complimentary parking. However, when we returned to the parking garage, we still had to pay $22 despite being within the 3-hour limit. We're not sure what happened, but it added to the frustration.

The food was outstanding, but the service lacked attention to detail & professionalism. For a restaurant in this price range, I expected a much more polished & organized experience. I hope management addresses these issues because the kitchen is doing an excellent job, but the front-of-house experience needs significant improvement.