Robbie's Smokehouse & Burger Bar

Church

1.0

I tried robbies food truck in the Canadian tire parking lot & was extremely disappointed my food didn't taste fresh & I'm feeling really sick after eating it I looked & see there is no mapaq watch out .

K

2.0

It's unfortunate because I enjoy this place however on two separate occasions, I arrived to see the restaurant EMPTY & was turned down due to'reservations'. We were only two people & the Mercier was 1 lane so I imagined that all reservations were running late. They could've accommodated the two of us.

Elisa

1.0

Nous sommes allés chez Robbie's Smokehouse &, malheureusement, notre expérience a été très décevante.

J'ai commandé le steak avec des frites. Le steak était très bon, mais les frites étaient beaucoup trop dures. Mon assiette comprenait aussi un petit morceau de chou-fleur & un petit brocoli.

Mon conjoint commande toujours le brisket lorsqu'on vient ici &, habituellement, il est très bien servi. Cette fois-ci, son assiette est arrivée avec un brisket en miettes, très peu présentable & rempli de gras. Il a été vraiment déçu. De plus, la serveuse ne lui a pas demandé s'il préférait le brisket « lean cut », comme cela se fait normalement.

Il a donc retourné son plat. Au lieu de lui en préparer un nouveau, ils ont simplement retiré une partie du gras & lui ont rapporté les mêmes morceaux de viande. En plus, ils nous ont facturé un supplément de 5 $.

Pour terminer, alors que nous étions encore en train de manger, la serveuse a commencé à débarrasser les assiettes & à nettoyer la table, ce qui nous a donné l'impression qu'on voulait nous faire partir rapidement.

C'est dommage, car nous avons toujours eu de bonnes expériences auparavant, mais cette visite a été très décevante. Nous espérons que ce n'était qu'un mauvais soir & que le service retrouvera la qualité à laquelle nous étions habitués.

Myriam

1.0

As a person who works in service it really bothers me when servers/bartenders force premium upsales to boost their tips. Its dishonest & gives us a bad reputation.
I asked for gin&soda & specifically requested your basic/rail gin which is usually beefeater or Gordon's. You gave me Hendrix which is 12$ a drink. I confronted you, you said that Hendrix is your house gin & that you didnt have Gordon's or beefeater. When I showed you that it said it was listed in your menu, you tried to backtrack after I caught you lying.

Wendy

4.0

We went for lunch on Saturday & ordered meat plater because of the good reviews; I like the brisket & sausage, but the chicken, ribs, pulled pork are too dry. Not sure if it is because we went on a quiet time

Louis

1.0

A Poutine we never ordered was added to our bill for $8. If you spot it, she said'oh its a mistake' but if you overpay perhaps she wouldn't have said anything?

At the end we wanted to give $300 for a bill of 267 but then she said'the minimum tip is 15%' so we had to give more. Is it her choice or does the restaurant management force customers to tip 15% minimum? Perhaps they don't pay their staff proper wages & uses tipping as a means of exploitation.

Great tasty food but terrible service & questionable business ethics. Pay your waiters/waitresses real wages so they don't have to sneak extra items in your bill & enforce 15% minimum tips.

This was my experience with my family after ordering steaks priced between $50-$80.

Pascal

4.0

Très bonne viande. Assez gras, mais ceci dépend du plat. Par exemple: l'entrée de rondelle d'oignon au bacon frit très gras, mais très bonne.

Maria

5.0

Great environment & food.

Norman

1.0

Gross food. Do they dump a pitcher of salt on everything? Horrible service. I know it's hard to get good talent but this is ridiculous. Horrible atmosphere. Never going ever again. The salt. It's gross.

Bryan

5.0

Must try . Big dawg Burge