Experience memorable evenings at Balam with the mesmerizing sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Get ready for a unique sensory experience!
Details
Our Specialties
Guacamole, Tacos & Ceviche
Amenities, services & more
We accept: Master Card, Visa, AMEX, Interac, Mobile Payment, Contactless Payment
Every Friday & Saturday, come and experience memorable evenings at Balam with the captivating sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Prepare yourself for a unique sensory experience!
Balam offers a vibrant and elevated dining experience that transports guests to a Tulum inspired setting with its stunning decor, warm ambiance, and stylish design. The menu features sophisticated, contemporary Mexican cuisine, with many diners praising the flavorful, fresh ingredients, exceptional ceviches, and savory tacos. While the cocktail menu is a standout favorite, the atmosphere is often noted as energetic, making it an excellent spot for a festive night out. While service is frequently described as professional, attentive, and welcoming, some experiences vary regarding wait times and volume levels, particularly during peak hours. Overall, it remains a memorable destination for those seeking high quality dishes and a unique atmosphere in a beautiful location.
Over priced food for tiny servings.
Nice ambiance. It was a busy Thursday night. Very very slow service.
Not enough staff or the ones that were there seemed over worked.
The female waitresses seemed to be just walking around, looking good & not doing much to share the work load & make service faster.
It was 45 min wait between appetizer & main dish(tacos).
Be prepared to wait an hour for food… don't go if you're hungry.
I came here a total of 3 times this year. All three times the service was bad. I waited almost an hour the first time I went even though there was about only 4-5 tables with people, not even full the restaurant & it took about an hour to get my meal & even the table next to us, you can see on their faces & checking their phone for the time. Wasn't just us.
The only reason why I came back again was because the churros dessert was good. The second time I went I brought a friend to show the churro dessert, they didn't have it which was fine, so we picked a different dessert but again it took more than 45 mins to get dessert.
Lastly I came again for my mom's bday & we both ordered churro dessert each, they sat us at a very uncomfortable seating place with constant disturbance to move, but I let that be cause I really wanted my mom to try the churro, & when they came they forgot mine. But we waited again more than 50 mins for it, I was so hungry, & waited again 20 mins to get mine.
Honestly the churro dessert was the only reason why I came back again. But for a dessert to take this long….. I won't be back again. The service is terrible.
Dec 4, 2025
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Excellente expérience chez Balam! La nourriture est savoureuse, authentique & superbement présentée. Le service est attentionné & chaleureux. Merci à Valentin pour son accueil exceptionnel, on se sent vraiment bien pris en charge. Une adresse à découvrir absolument, je recommande sans hésiter!
Notre soirée a été bien plus qu'un simple dîner: ce fut une véritable expérience immersive, digne des plus beaux établissements de Tulum.
Dès notre arrivée, l'ambiance nous a transportés. L'accueil sur-mesure & exceptionnel de Valentin a donné le ton: attentif, professionnel & chaleureux, il nous a fait sentir uniques. Merci, Valentin, pour cette introduction parfaite
My family & I had a fantastic experience at Balam for my birthday. The waitstaff was phenomenal, the drinks were amazing, & the food was some of the best food I've tasted in a very long time. This was our first time here & we will definitely be back for more. Thank you for an amazing experience.
We had an amazing time, nice atmosphere, the music was good & the violin was great
The food was very tasty, many of the plates we got were recommended by our waiter. The service was excellent
Tout simplement parfait comme endroit!
Autant l'ambiance qui est magnifique que notre serveur qui a prit la peine de tout nous expliquer la provenance du resto & du chef ainsi que le sienne au Maroc. Gros coup de coeur pour le tout.
