Experience memorable evenings at Balam with the mesmerizing sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Get ready for a unique sensory experience!
Details
Our Specialties
Guacamole, Tacos & Ceviche
Amenities, services & more
We accept: Master Card, Visa, AMEX, Interac, Mobile Payment, Contactless Payment
Every Friday & Saturday, come and experience memorable evenings at Balam with the captivating sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Prepare yourself for a unique sensory experience!
Balam offers a vibrant and elevated dining experience that transports guests to a Tulum inspired setting with its stunning decor, warm ambiance, and stylish design. The menu features sophisticated, contemporary Mexican cuisine, with many diners praising the flavorful, fresh ingredients, exceptional ceviches, and savory tacos. While the cocktail menu is a standout favorite, the atmosphere is often noted as energetic, making it an excellent spot for a festive night out. While service is frequently described as professional, attentive, and welcoming, some experiences vary regarding wait times and volume levels, particularly during peak hours. Overall, it remains a memorable destination for those seeking high quality dishes and a unique atmosphere in a beautiful location.
I have to say, this place is worth every penny you spend. The food is outstanding, the ambiance is beautiful, & the service is truly A1.
In my humble opinion, this is the best Mexican food in Montreal. Everything we tried was exceptional. The duck tacos, ribeye tacos, & ceviches were absolutely amazing.
Make sure to save room for dessert you'll be pleasantly surprised. Every dish was prepared with care & packed with flavor.
If you're looking for a great dining experience, I highly recommend Balam. Good food, great atmosphere, & memorable moments. Highly recommended!
The food was good, some dishes more than others, but nothing outstanding. I was actually expecting a little more in terms of originality in their Mexican dishes. The wine list is quite short. The service was good, but uneven. The atmosphere is pretty but not great for intimate conversations.
This will be a long review, but I hope it's taken as constructive feedback. It's not just about the food, service plays a major role in the overall experience.
I want to start by saying the food was good. I would have considered coming back for it. However, because of the overall experience, I won't.
We chose this restaurant for a birthday celebration. The décor is beautiful, cozy, clean, & exactly the upscale Mexican vibe we were looking for.
We had reserved for 15 people but ended up being 16, our mistake, & an additional table had to be added. This was done before any orders were taken, & no one changed seats during service.
Throughout the evening, there were several service issues beyond timing & billing. Drinks were accidentally spilled on members of our table, & at one point a drink was knocked over by management. They did replace them, which we appreciated, but it contributed to the overall disorganization of the night.
Meals did not arrive together. Some sides were served long before the mains. Mocktails were delayed. Billing was extremely disorganized, & it took nearly an hour to correct multiple incorrect receipts.
After all of this, as we were finally preparing to leave, the manager approached our table & loudly stated that a Gigot d'agneau had not been paid for.
He referenced us having'changed seats,' implying that this caused the billing confusion. As mentioned earlier, the additional table had been added before any orders were taken, & no one moved during service.
At that point, after the cumulative issues of the evening, his accusatory tone was the final straw for me. I reacted strongly & raised my voice. I could have remained calmer, but being spoken to in a way that questioned our honesty after everything that had happened made the situation escalate.
It's important to mention that the manager was also yelling during this exchange.
Following the argument, I offered to pay for the'missing' dish to resolve the situation immediately. The manager declined & said it was not necessary.
Mistakes happen, especially with large groups. We were patient for most of the evening. However, professionalism & communication matter just as much as food quality. The situation could have been handled calmly & discreetly instead of escalating publicly.
If accommodating large groups is difficult, that is understandable, but it may be better not to accept them.
I hope this feedback helps improve future guest experiences.
I've had nothing but great experiences here. The food is authentic & full of flavor, the atmosphere is warm & welcoming, & the service has always been attentive & professional. It's a beautiful Mexican restaurant with a great vibe definitely worth visiting.
Loved it! Don't go there expecting typical, authentic Mexican food, it's more of an upscale, modern twist. Pricey, but worth it! Service was great as well.
If you're looking for an upscale Mexican experience, Balam is the place. The decor is absolutely stunning-it feels like you've been transported to a high-end beach club. We loved the Ribeye Tacos & the Hamachi Tartare; both were incredibly fresh & flavorful. The cocktails are also a work of art . Great music, great service, & a perfect spot for a night out.
Balam at Royalmount offers a vibrant, elevated dining experience, serving sophisticated, contemporary Mexican cuisine in a stunning Tulum-inspired setting. The atmosphere is energetic & stylish, making it perfect for a festive night out.
The food is exceptional, seamlessly blending traditional Mexican flavors with modern techniques. Must-try dishes include the rich rib eye tacos & expertly prepared ceviches, all using fresh, high-quality.
What truly elevates the experience is the service, particularly our server, Jaime. Jaime was fantastic-attentive, professional, & genuinely warm.
He guided us through the complex menu with insightful recommendations & ensured our drinks were promptly refreshed.
Jaime's excellent service made our evening feel seamless & personalized, turning a great meal into a truly memorable occasion.
