Experience memorable evenings at Balam with the mesmerizing sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Get ready for a unique sensory experience!
Details
Our Specialties
Guacamole, Tacos & Ceviche
Amenities, services & more
We accept: Master Card, Visa, AMEX, Interac, Mobile Payment, Contactless Payment
Every Friday & Saturday, come and experience memorable evenings at Balam with the captivating sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Prepare yourself for a unique sensory experience!
Balam offers a vibrant and elevated dining experience that transports guests to a Tulum inspired setting with its stunning decor, warm ambiance, and stylish design. The menu features sophisticated, contemporary Mexican cuisine, with many diners praising the flavorful, fresh ingredients, exceptional ceviches, and savory tacos. While the cocktail menu is a standout favorite, the atmosphere is often noted as energetic, making it an excellent spot for a festive night out. While service is frequently described as professional, attentive, and welcoming, some experiences vary regarding wait times and volume levels, particularly during peak hours. Overall, it remains a memorable destination for those seeking high quality dishes and a unique atmosphere in a beautiful location.
The food was excellent, the decor & vibe was spot on. The staff helpful & conscientious without being obtrusive. Great experience for a business lunch. We will be back!!
Food was truly delicious! Everything we had was way better than expected, very flavorful & intentional. Plate presentation was beautiful, felt very upscale. Wait staff was extremely attentive & friendly. Decor was beautiful, fresh & bright. Location was great, not inside the Royalmount mall, but adjacent & leading out to the parc/courtyard/esplanade area. Definitely not a'mall' vibe. It struck a perfect balance between casual comfort & understated elegance. It was a little loud, but Saturday afternoons through to evenings there is a live DJ event that happens in the courtyard so it is not the reataurant itself that was loud. Other nights & afternoons would be far quieter. We sat on the terrace & therr was a large screen broadcasting the FIFA wold cup games, so it could also be a chill spot to catch the game. But I repeat, the food, it was really exceptional. The entire menu seemed appetizing. I would highly recommend going & look forward to my next visit.
J'étais à la terrasse du Balam aujourd'hui, c'était vraiment une excellente expérience , j'ai adoré l'ambiance & la vibe, le Taco Ribeye est monstrueux & aussi merci au manger pour sa recommandation de vin, le petit chablis était excellent 👌
We had a fantastic time celebrating my 35th birthday! Jaime was extremely patient, kind & professional. The food, the vibe & the service was outstanding.
Balam is one of my favorite spots in Montreal. The ambiance & overall vibe are incredible, creating the perfect atmosphere whether you're there for dinner, drinks, or a night out. The food is absolutely delicious & the attention to detail in both the service & experience really stands out. The live DJ & violin performances add a unique energy that makes every visit memorable. Highly recommend!
This will be a long review, but I hope it's taken as constructive feedback. It's not just about the food, service plays a major role in the overall experience.
I want to start by saying the food was good. I would have considered coming back for it. However, because of the overall experience, I won't.
We chose this restaurant for a birthday celebration. The décor is beautiful, cozy, clean, & exactly the upscale Mexican vibe we were looking for.
We had reserved for 15 people but ended up being 16, our mistake, & an additional table had to be added. This was done before any orders were taken, & no one changed seats during service.
Throughout the evening, there were several service issues beyond timing & billing. Drinks were accidentally spilled on members of our table, & at one point a drink was knocked over by management. They did replace them, which we appreciated, but it contributed to the overall disorganization of the night.
Meals did not arrive together. Some sides were served long before the mains. Mocktails were delayed. Billing was extremely disorganized, & it took nearly an hour to correct multiple incorrect receipts.
After all of this, as we were finally preparing to leave, the manager approached our table & loudly stated that a Gigot d'agneau had not been paid for.
He referenced us having'changed seats,' implying that this caused the billing confusion. As mentioned earlier, the additional table had been added before any orders were taken, & no one moved during service.
At that point, after the cumulative issues of the evening, his accusatory tone was the final straw for me. I reacted strongly & raised my voice. I could have remained calmer, but being spoken to in a way that questioned our honesty after everything that had happened made the situation escalate.
It's important to mention that the manager was also yelling during this exchange.
Following the argument, I offered to pay for the'missing' dish to resolve the situation immediately. The manager declined & said it was not necessary.
Mistakes happen, especially with large groups. We were patient for most of the evening. However, professionalism & communication matter just as much as food quality. The situation could have been handled calmly & discreetly instead of escalating publicly.
If accommodating large groups is difficult, that is understandable, but it may be better not to accept them.
I hope this feedback helps improve future guest experiences.
Had a blast! Went with my girlfriends for valentine's day & we had the best time. The restaurant itself is beautiful, easily instagrammable, & it's perfectly located right outside the mall so it has it's own space/vibe. I have to give much respect to Abdullah who gave us incredible service, our experience was elevated thanks to him. The specialty cocktails were REALLY good too. I can't say much about their regular menu since they had a special set menu for valentine's day. The appetizers were so good too, I preferred the street corn (NOT on the cob) & bone marrow tartare. & THEY HAD FRESH CHURROS FOR DESSERT!!! Balam team, excellent job.
