Experience memorable evenings at Balam with the mesmerizing sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Get ready for a unique sensory experience!
Our Specialties
Guacamole, Tacos & Ceviche
Amenities, services & more
We accept: Master Card, Visa, AMEX, Interac, Mobile Payment, Contactless Payment
Every Friday & Saturday, come and experience memorable evenings at Balam with the captivating sounds of our DJs, while savoring exquisite dishes and refreshing cocktails. Prepare yourself for a unique sensory experience!
Balam offers an elevated Mexican dining experience with a warm, inviting vibe and a chic, Tulum inspired setting that many guests describe as beautiful and immersive. The menu features fresh, flavorful dishes such as ribeye tacos, ceviches, duck and seafood, with cocktails regarded as artful and delicious. Service is frequently described as attentive, friendly, and professional, helping guests feel welcome and well taken care of. The atmosphere, music, and decor create a festive night out, and the overall experience is widely described as memorable and worth returning for. Some notes mention price and portions or pacing, but the consensus emphasizes high quality ingredients, striking presentation, and a vibrant, high end vibe that makes Balam stand out.
La décoration est belle ainsi que le service, par contre la guacamole est très fade, les tacos sont pas mal mais tous pleins d'ognions frits & cilantro. Ce n'est pas impressionnant .
Mar 25, 2026
on Google
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This will be a long review, but I hope it's taken as constructive feedback. It's not just about the food, service plays a major role in the overall experience.
I want to start by saying the food was good. I would have considered coming back for it. However, because of the overall experience, I won't.
We chose this restaurant for a birthday celebration. The décor is beautiful, cozy, clean, & exactly the upscale Mexican vibe we were looking for.
We had reserved for 15 people but ended up being 16, our mistake, & an additional table had to be added. This was done before any orders were taken, & no one changed seats during service.
Throughout the evening, there were several service issues beyond timing & billing. Drinks were accidentally spilled on members of our table, & at one point a drink was knocked over by management. They did replace them, which we appreciated, but it contributed to the overall disorganization of the night.
Meals did not arrive together. Some sides were served long before the mains. Mocktails were delayed. Billing was extremely disorganized, & it took nearly an hour to correct multiple incorrect receipts.
After all of this, as we were finally preparing to leave, the manager approached our table & loudly stated that a Gigot d'agneau had not been paid for.
He referenced us having'changed seats,' implying that this caused the billing confusion. As mentioned earlier, the additional table had been added before any orders were taken, & no one moved during service.
At that point, after the cumulative issues of the evening, his accusatory tone was the final straw for me. I reacted strongly & raised my voice. I could have remained calmer, but being spoken to in a way that questioned our honesty after everything that had happened made the situation escalate.
It's important to mention that the manager was also yelling during this exchange.
Following the argument, I offered to pay for the'missing' dish to resolve the situation immediately. The manager declined & said it was not necessary.
Mistakes happen, especially with large groups. We were patient for most of the evening. However, professionalism & communication matter just as much as food quality. The situation could have been handled calmly & discreetly instead of escalating publicly.
If accommodating large groups is difficult, that is understandable, but it may be better not to accept them.
I hope this feedback helps improve future guest experiences.
Located next to one of Montreal's best malls, Balam offers amazing cocktails & delicious food. I visited on a Saturday night & it was completely packed. Great DJ, & beautiful Tulum-inspired decor that really sets the vibe. Thanks Stacy for the great service!
If you're looking for an upscale Mexican experience, Balam is the place. The decor is absolutely stunning-it feels like you've been transported to a high-end beach club. We loved the Ribeye Tacos & the Hamachi Tartare; both were incredibly fresh & flavorful. The cocktails are also a work of art . Great music, great service, & a perfect spot for a night out.
Quel moment exceptionnel!
Un acceuil chaleureux- belle décoration - belle ambiance -
La nourriture est délicieuse je recommande vivement. Par dessus tout…. Le service!!!!!
Sabrina a fait notre soirée- ses suggestions & son service attentionné…merci pour le moment Sabrina & non pas Serbina!! 😉
Nov 15, 2025
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From the moment we walked into Balam, we knew we were in for something special. We sat at the bar & were lucky enough to be served by the manager, Nadir, who completely elevated our night. His passion & knowledge were incredible-he even gave us a full demonstration of different kinds of tequila, which was both fun & fascinating.
The energy of the entire team was contagious.not to mention Tamara & Maddy Everyone seemed genuinely happy to be there, & it made the whole experience feel vibrant & alive. Our drinks were crafted to perfection, & the oysters Nadir served-paired with a smoky mezcal sauce-were hands down the best we've ever had.
The aesthetic of the place is unmatched. With lush decor & ambient lighting, it honestly felt like we'd been transported to Tulum. The music set the perfect vibe, tying everything together for what was truly a flawless evening.
Highly recommend Balam for anyone looking for top-tier cocktails, amazing food, & an unforgettable atmosphere. Can't wait to come back!
Great ambiance & lovely decor, but unfortunately the puck stopped there as we had an absolute terrible experience.
From our reservation time, it took around 20-25 mins to take our order. Another 30 minutes to get our drinks. & our main courses only came nearly 2 hours after our reservation time, which would not have been a big issue if they had not forgot our appetizers (should not have taken that long, it was guac & chips)...& to top it all off, my own meal was not even brought out as they forgot to punch it in. Hungry as ever, I was really hoping to enjoy the food when it did come, but the meal (ribeye tacos) was subpar in my opinion.
Further, there were errors in our bill that was eventually corrected. Staff was apologetic & seemed busy, but service should always be the top priority in any restaurants.
A few issues here that I truly hope the management staff addresses seriously to ensure the restaurant reaches its full potential.
Lorsque nous sommes arrivés en famille & que nous avons consulté le menu, nous avons hésité un instant à entrer, car il ne nous semblait pas très attrayant. Pourtant, une fois à l'intérieur, nous avons été agréablement surpris par la qualité des plats & la finesse de leurs saveurs. Il y avait vingt ans que je n'avais pas dégusté un poisson a la talla, & ce fut un vrai délice. Le service à la clientèle était remarquable, & j'ai particulièrement apprécié la propreté ainsi que le raffinement de la décoration des toilettes.
Jul 13, 2025
on Google
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On s'est vraiment senti de retour à Tulum, après y avoir été cet hiver, le Balam a vraiment bien reproduit le vibe/ambiance, décoration & saveurs de Tulum!
Excellent service de notre serveuse Myriame, en connaissance de son menu, bonnes recommandations & souriantes.
Really charming Tulum vibe. DJ on spot, decor really nice & relaxing. Went for Sunday brunch & menu was really good. Quality & price of food spot on. Will come back. Bartender knows his tequila!!! Service was great. Cheers!
Really cool place, very good hi-end Mexican food, elevated & very tasty! Beautiful restaurant decor & very friendly staff! Fast service even when busy.
Ceviche dishes were incredible.
May 3, 2025
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Food was incredible! I highly recommend the Rib eye tacos & the Pato ( 12 hour braised duck… delicious) The Decor is a beautiful vibe, & the drinks were very tasty.
Nadir is exceptional & Maddie is very talented. Thank you for a wonderful night
Super beau & bon restaurant ! J'ai adoré mon expérience. Nous avions une réservation pour 10 personnes ce soir, & je n'ai pas été déçu. Que ce soit les tacos aux crevettes & au poulpe, ou le trio de ceviches, tout était excellent. & que dire de la décoration du restaurant…juste WOW!Ce ne sera certainement pas ma dernière fois !☺?
Nous avons passé une belle soirée dans ce restaurant mexicain pour la Saint-Valentin. L'ambiance était au top grâce au DJ & à la bonne musique, parfaite pour une soirée festive & romantique. Un petit restaurant charmant avec décor magnifique & chaleureux. J'ai demandé pour extra tortilla chips & je n'ai pas été déçue. Tous les plats était délicieux. J'ai surtout aimé le surf n turf. Une belle découverte, on reviendra sans hésiter !
Went with my girlfriends last night. Decor was beautiful but unfortunately the experience was underwhelming. We ordered a few plates to share. Fish Tacos were pretty, but the fish was dry & overcooked. We ordered a ceviché, that was good, but it was a small portion that didn't come with anything (kind of looking for some kind of chip/tostados to eat with it). Service was unimpressive considering the restaurant wasn't full. We had to get up a few times to go to the bar to remind them to bring things we had requested. Nice place, but left something to desire.
