Across reviews of Première Moisson, the bakery is praised for a broad and high quality range of breads, pastries, cakes, chocolates, jams and more, with many finding the selection beautiful and fresh and the almond croissants and cheesecake highlights noted by several. Staff are described as friendly and helpful in many visits, with some accounts of slow or unfriendly service and occasional disorganization when busy. The cafe area is convenient for a quick bite, and some locations offer a nice sitting area, though parking is on the street in busy neighborhoods and the place can be crowded. Prices are reported as sometimes high for what is received, with some items seen as good value and others overpriced relative to portion sizes. Coffee quality receives mixed remarks, from excellent to disappointing depending on location, while the bread variety including sourdough is repeatedly praised. Overall Première Moisson offers a strong artisanal bakery experience with consistent freshness, but experiences can vary by location, and service flow and price perception can affect enjoyment, with staff able to accommodate allergies and dietary needs.
The first thing that matters to me in any store is not only the quality of the products, but especially how the staff treat customers.
Unfortunately, I had a very bad experience at this bakery. A saleswoman behaved in a very rude & impolite way toward us simply because my mother was recording a short video. Her attitude was disrespectful & unprofessional, & it made us feel very uncomfortable.
Even if the bread & other products may be fresh or of good quality, customer service is far more important to me. Respect & proper treatment should always come first.
Because of this experience, I will not return to this store, even though it is very close to my home. I would rather go to another branch where customers are treated with courtesy & respect.
Jan 14, 2026
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I have to say, they make the best sourdough bread ever & they have a nice variety of bread & products that I appreciate. However, I rated it 3 stars because of the poor customer service I've experienced & witnessed when I went to pick up the bread. The three times I was there, the staff looked frustrated & basically unhappy. One lady was visibly frustrated with a customer, shaking her head, after she pointed to where to find an item. Same lady responded very dry when I asked for the sourdough & she just said « there's none left » & looked angry, didn't offer any options (shouldn't they be trying to sell what's left?) yes it was a busy time, there was a line up but clearly, there seems to be a lack of leadership & general frustration coming from the staff that should be addressed.
Very impressed with this premiere moisson. The staffs were super friendly & helpful & I witnessed them going out of their way to support an elderly customer. It is rare to see that level of customer service!
Dec 17, 2025
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Great pastry & bread shop. Exrensive choice including sandwiches, chocolates, cookies, jams, honey, & other. Nice sitting area, can be packed for lunch. No dedicated parking. You have to park in the street & it is a busy neighborhood
Great time visiting after 7 years. Beautiful selection of breads, pastries & croissants. Not sure why the person was checking her tip in front of me...
Average première moisson location, food can be hit or miss: some items good & others mediocre to not so great. Service is quite frequently slow & inefficient- sorry to say!
Oct 26, 2025
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This franchise bakery in Montreal offers a nice variety of breads, scones, & pastries, along with coffee. You can also dine in at this location, which makes it a convenient spot for a quick bite or a casual break. Overall, a good bakery right on Monkland's main street.
