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Reviews for Première Moisson
| Food | |
| Service |
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bread(16) pastries(11) cake(10) coffee(10) croissant(10) bakery(6) quality(5) patisserie(5) boulangerie(5) french(5) variety(4) fresh(4)I've been buying from this bakery for many years, & as of late, I've purchased a couple of items that seemed over a day old.
The first thing that matters to me in any store is not only the quality of the products, but especially how the staff treat customers.
Unfortunately, I had a very bad experience at this bakery. A saleswoman behaved in a very rude & impolite way toward us simply because my mother was recording a short video. Her attitude was disrespectful & unprofessional, & it made us feel very uncomfortable.
Even if the bread & other products may be fresh or of good quality, customer service is far more important to me. Respect & proper treatment should always come first.
Because of this experience, I will not return to this store, even though it is very close to my home. I would rather go to another branch where customers are treated with courtesy & respect.
I have to say, they make the best sourdough bread ever & they have a nice variety of bread & products that I appreciate. However, I rated it 3 stars because of the poor customer service I've experienced & witnessed when I went to pick up the bread. The three times I was there, the staff looked frustrated & basically unhappy. One lady was visibly frustrated with a customer, shaking her head, after she pointed to where to find an item. Same lady responded very dry when I asked for the sourdough & she just said « there's none left » & looked angry, didn't offer any options (shouldn't they be trying to sell what's left?) yes it was a busy time, there was a line up but clearly, there seems to be a lack of leadership & general frustration coming from the staff that should be addressed.
Très mauvais service à la clientèle, c'est dommage car leurs produits sont bons même s'ils sont chers
Very accomodating staff ,good quality of product & have points or promo staff offe
Very impressed with this premiere moisson. The staffs were super friendly & helpful & I witnessed them going out of their way to support an elderly customer. It is rare to see that level of customer service!
Great pastry & bread shop. Exrensive choice including sandwiches, chocolates, cookies, jams, honey, & other. Nice sitting area, can be packed for lunch. No dedicated parking. You have to park in the street & it is a busy neighborhood
Delicious cake & there's a deal on cheese cake right now. It might be over but I got the cheesecake when it was on sale.
The coffee & espresso was quite thin, almost more tea like. The baked goods are decent enough albeit a tad overpriced. Perfectly average.
Great time visiting after 7 years. Beautiful selection of breads, pastries & croissants. Not sure why the person was checking her tip in front of me...
Average première moisson location, food can be hit or miss: some items good & others mediocre to not so great. Service is quite frequently slow & inefficient- sorry to say!
j'apprécie vraiment la sélection de pâtisseries & tout le monde est sympathique
Great cakes & pastries. I always order cakes from here for any occasion. The Best!
This franchise bakery in Montreal offers a nice variety of breads, scones, & pastries, along with coffee. You can also dine in at this location, which makes it a convenient spot for a quick bite or a casual break. Overall, a good bakery right on Monkland's main street.
We've been coming here daily, on our vacation. The coffees are perfect! The staff is friendly, & helpful, & the pastries are varied, & really lovely