Across reviews of Première Moisson, the bakery is praised for a broad and high quality range of breads, pastries, cakes, chocolates, jams and more, with many finding the selection beautiful and fresh and the almond croissants and cheesecake highlights noted by several. Staff are described as friendly and helpful in many visits, with some accounts of slow or unfriendly service and occasional disorganization when busy. The cafe area is convenient for a quick bite, and some locations offer a nice sitting area, though parking is on the street in busy neighborhoods and the place can be crowded. Prices are reported as sometimes high for what is received, with some items seen as good value and others overpriced relative to portion sizes. Coffee quality receives mixed remarks, from excellent to disappointing depending on location, while the bread variety including sourdough is repeatedly praised. Overall Première Moisson offers a strong artisanal bakery experience with consistent freshness, but experiences can vary by location, and service flow and price perception can affect enjoyment, with staff able to accommodate allergies and dietary needs.
The first thing that matters to me in any store is not only the quality of the products, but especially how the staff treat customers.
Unfortunately, I had a very bad experience at this bakery. A saleswoman behaved in a very rude & impolite way toward us simply because my mother was recording a short video. Her attitude was disrespectful & unprofessional, & it made us feel very uncomfortable.
Even if the bread & other products may be fresh or of good quality, customer service is far more important to me. Respect & proper treatment should always come first.
Because of this experience, I will not return to this store, even though it is very close to my home. I would rather go to another branch where customers are treated with courtesy & respect.
I have to say, they make the best sourdough bread ever & they have a nice variety of bread & products that I appreciate. However, I rated it 3 stars because of the poor customer service I've experienced & witnessed when I went to pick up the bread. The three times I was there, the staff looked frustrated & basically unhappy. One lady was visibly frustrated with a customer, shaking her head, after she pointed to where to find an item. Same lady responded very dry when I asked for the sourdough & she just said « there's none left » & looked angry, didn't offer any options (shouldn't they be trying to sell what's left?) yes it was a busy time, there was a line up but clearly, there seems to be a lack of leadership & general frustration coming from the staff that should be addressed.
Jan 11, 2026
on Google
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Great pastry & bread shop. Exrensive choice including sandwiches, chocolates, cookies, jams, honey, & other. Nice sitting area, can be packed for lunch. No dedicated parking. You have to park in the street & it is a busy neighborhood
Great time visiting after 7 years. Beautiful selection of breads, pastries & croissants. Not sure why the person was checking her tip in front of me...
This franchise bakery in Montreal offers a nice variety of breads, scones, & pastries, along with coffee. You can also dine in at this location, which makes it a convenient spot for a quick bite or a casual break. Overall, a good bakery right on Monkland's main street.
Première Moisson has a beautiful selection of artisanal breads, & I will say the quality of the baked goods is quite good. However, the overall experience leaves much to be desired.
The coffee is underwhelming-bland & not worth the price. While the bread is fresh & well-made, the pricing across the board feels high for what you actually get. There isn't much value when you consider portion sizes & quality relative to the cost.
It's also consistently busy & disorganized. The ordering system feels chaotic, with long lines, unclear direction, & a lack of flow that makes the experience stressful rather than enjoyable.
Overall, it has potential, but for now, it feels more like style over substance.
Jul 25, 2025
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Avoid any coffee here 👎! Breads are so-so. I sometimes go to this branch to get 🍞. Not good, & not bad!
But the ☕? coffee! NEVER GO FOR THAT. me & my wife got a coffee glace & a Late glace! It was literaly a brown water! The worst coffee I ever had in my life! Costed us 5 CAD each! Not recommend 👎👎👎.
I complained about that & their supervisor told me it is because the new trainee made the coffee. However, I believe they really need to change their practice because I saw him supervised the new trainee when he was making the coffee...
I go there for the bread. For the last 4 years they have a broken slicer. Only one in store. Every now & then they would'fix it' (probably with a chewing gum) for a couple of days, & it breaks again. Considering Metro Inc. profits, it's a shame. If you charge 5.10 $ for a small loaf of bread, at least slice it properly.
