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Amenities, services & more
Reviews for Première Moisson
| Food | |
| Service |
Reviews often mention
Display All bread(16) pastries(11) cake(10) coffee(10) croissant(10) quality(5) bakery(5) patisserie(5) boulangerie(5) french(5) variety(4) fresh(4)
The first thing that matters to me in any store is not only the quality of the products, but especially how the staff treat customers.
Unfortunately, I had a very bad experience at this bakery. A saleswoman behaved in a very rude & impolite way toward us simply because my mother was recording a short video. Her attitude was disrespectful & unprofessional, & it made us feel very uncomfortable.
Even if the bread & other products may be fresh or of good quality, customer service is far more important to me. Respect & proper treatment should always come first.
Because of this experience, I will not return to this store, even though it is very close to my home. I would rather go to another branch where customers are treated with courtesy & respect.
Première Moisson has a beautiful selection of artisanal breads, & I will say the quality of the baked goods is quite good. However, the overall experience leaves much to be desired.
The coffee is underwhelming-bland & not worth the price. While the bread is fresh & well-made, the pricing across the board feels high for what you actually get. There isn't much value when you consider portion sizes & quality relative to the cost.
It's also consistently busy & disorganized. The ordering system feels chaotic, with long lines, unclear direction, & a lack of flow that makes the experience stressful rather than enjoyable.
Overall, it has potential, but for now, it feels more like style over substance.
I was disappointed with my visit. The almond croissant lacked freshness & quality, & the cashier's unfriendly attitude made the experience unpleasant. I hope the service & quality improve in the future.
This particular première moisson has a lemon square cake that I love. Their pastries are always fresh, & the location looks like an older place which I like a lot. Unlike the côte-des-neiges location which is more modern, which I also like. The staff are friendly & professional. They know their products well enough to explain them to you if it's your first time. Allergies & dietary restrictions are taken into consideration with many of their food items, just ask the staff they'll inform you.