Pho Ngon se concentre sur la préparation authentique de soupes de nouilles vietnamiennes traditionnelles, caractérisées par des bouillons profonds et aromatiques mijotés pendant de longues durées pour extraire un maximum de saveurs. Le menu propose des bols de pho classiques accompagnés d'une variété de protéines, ainsi que d'herbes fraîches, de fèves germées et de quartiers de lime pour relever chaque bouchée. Outre les soupes, la sélection comprend une gamme de plats de vermicelles de riz et de légers rouleaux de printemps enveloppés dans une fine feuille de riz translucide. Chaque plat reflète un engagement envers l'équilibre, combinant des notes salées et subtilement sucrées essentielles au profil culinaire régional. L'espace de restauration met l'accent sur un environnement fonctionnel et efficace pour ceux qui recherchent des repas simples et savoureux préparés avec des techniques précises. Cet établissement demeure voué à la constance et à la préservation rigoureuse des profils d'assaisonnement authentiques.
Pho Ngon est largement reconnu pour servir une cuisine vietnamienne authentique et délicieuse, notamment grâce à ses bouillons savoureux et ses portions généreuses. De nombreux clients fidèles apprécient la rapidité du service, les prix raisonnables et l'emplacement pratique du restaurant. Cependant, des avis récents soulignent une incohérence notable dans le service à la clientèle, certains visiteurs rapportant des comportements impolis, une attitude agressive concernant les pourboires et un manque de professionnalisme de la part de certains employés. Bien que la nourriture demeure l'attrait principal, la politique exigeant uniquement de l'argent comptant ainsi que des problèmes occasionnels liés à la propreté ou aux interactions avec le personnel ont nui à l'expérience de certains convives.
1/10 POOR CUSTOMER SERVICE!
NEGLIGENT STAFF & UNSAFE ENVIRONMENT
🚫GO AT YOUR OWN RISK ⚠?
This was one of the most unprofessional, dangerous, & disgraceful restaurant experiences I've ever had in my entire life!!!!!!!!
Firstly, my family & I arrived just one hour before closing time. Secondly, the staff was visibly & disturbingly agitated, annoyed & rushing through each customer interaction. Thirdly, the restaurant floor in the dining area was extremely slippery & unhygienic, creating what we felt was an unsafe environment for both customers & staff. Fourthly, our order was taken in a very rushed manner & without any kind welcome. Fifthly, they falsely advertised chicken pho, which we were very eager to taste, but to our dismay it was no longer offered. Sixthly, as a fellow Viet, I can tell you that the fried rolls were not good at all. Seventhly, after repeated dissatisfaction, a young inexperienced naive mute waiter shoved my younger sister's plate which she was eating on & dropped a bowl of boiling hot pho on her leg & groin. She was badly burned, trembling, humiliated, embarrassed & in complete shock. Lastly, what should have been a calm family night actually turned into a stressful & frightening.
We were horrified by how our situation was handled afterward. There was little sense of accountability, & no meaningful effort was made to make things right. Despite the seriousness of the incident, no compensation, gift card, refund, or other gesture of goodwill was offered. We immediately left & went to the pharmacy to purchase treatment products for her wound.
Customer safety should be a restaurant's top priority. A slippery floor severe enough to contribute to an accident involving hot food is something that should be addressed immediately. Based on our experience, we will never come back & never ever recommend this restaurant & hope management takes steps to improve both safety standards & how they respond when customers are seriously harmed. A report will be made for this inexcusable negligence to flag this restaurant as unsafe & unsanitary.
Good luck!
Coolest Resto Staff!! My wife & I had a great time here~ The food is amazing, flavorful, & protein-packed!! Our servers were super welcoming, witty, & understood exactly what food we needed!! Highly recommend~ Cash only, & they have an ATM machine too~
9 juin 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Fast, friendly service was recommended combo F to save money because I wanted lots of meat & switch the rice to noodles. Thanks again always my go to spot for Vietnamese food when I'm in Montreal!
My family & I have been to this restaurant before, we have always liked it.
We sat down & quickly moved around because they'wanted to clean around us.' They moved us next to the disgusting bathroom. We were at the store over an hour before they are closing.
We got three bowls of food & it was very plain & not very good. The pieces of meat so very large & chewy. Very different from the last time we came.
The service was bad, we felt very rushed & we felt like we were being stared at the whole time. They also had kids in the restaurant & it was very loud & disturbing. They were talking very loudly & slamming tables next to us.
They failed to mention they were cash only when we sat down. We did not see it anywhere that it was cash only. It was time to pay & I took out my card & they said they only took cash with an attitude. I explained that we did not have a lot of cash, the total was around 48 dollars & I only had 50 dollars cash. We went for the door & he demanded more tip. He said it was not enough & I NEEDED to tip more. I explained that I can tip more with my card but I only had 50 dollars on me. It seems to me that they only take cash to avoid the tax they have to give if they actually took card from their customers. I will never come back here & I do not recommend this restaurant.
Je suis venue manger au Pho Ngon avec ma soeur & son copain. L'expérience a malheureusement été très décevante.
Au début, j'ai commandé un pho & un Coca-Cola. Lorsque le serveur est revenu avec ma boisson, le copain de ma soeur a finalement décidé d'en prendre un aussi. Le serveur a répondu d'un ton sérieux & un peu désagréable en disant qu'il nous l'avait déjà demandé plus tôt, avant de rire comme si c'était une blague. L'attitude était confuse & peu professionnelle.
Le pire est arrivé au moment de payer. À la caisse, après avoir reçu ma monnaie, l'employé m'a directement demandé : « le tip ? ». J'ai répondu que ce n'était pas obligatoire, surtout considérant le service reçu. Il a ensuite insisté en disant qu'il fallait toujours laisser 15 % & que si on ne voulait pas tiper, il fallait aller dans des endroits comme McDonald's.
Je trouve ce comportement totalement inacceptable. Le pourboire est censé être volontaire & basé sur la qualité du service, pas imposé ni exigé avec pression ou jugement.
Je ne recommande pas cet endroit, principalement à cause du service à la clientèle.
**i'd highly recommend pho nam which is 2 min of walk right across the street!! I'm not usually someone who leaves reviews, but today's visit was really disappointing. I come to this place often, & I've never experienced service like this. The server was rude & unprofessional from the start.
We told one of the staff members that we were ready to order, & she said our waiter would be right with us. Even after we waved at him, he ignored us. When he finally came over, he had an attitude & responded in a very unprofessional & irrelevant way. We made a simple request, something I've swapped many times before, & instead of explaining why it supposedly couldn't be done, he gave us attitude again.
He told us he would be back, but instead he took other people's orders, cleaned tables, set up new ones, & even stopped to chat with other customers. It was clear he chose to make us wait & feel uncomfortable. After waiting another 10 minutes & realizing it wasn't an accident, my friend & I decided to leave. The whole experience was extremely unprofessional & disappointing.
