Pho Ngon reçoit des éloges pour un service rapide et chaleureux et une pho délicieuse avec un bouillon savoureux, des tranches de bœuf tendres et beaucoup d'herbes fraîches, et des portions généreuses pour un bon rapport qualité prix. Les avis la présentent comme une adresse incontournable pour la pho à Montréal, offrant des plats à manger sur place ou à emporter et des saveurs authentiques et abordables, mais certains notent des changements après COVID avec des portions plus petites et un bouillon parfois fade ou trop concentré, des notes salées occasionnelles et quelques soucis de service ou d'ambiance bruyante, le paiement en espèces uniquement et le parking à proximité étant des aspects pratiques fréquents.
The food & service is always great. THE ONLY DOWNSIDE is that they don't take any cards & their ATM is 4$ to use. I would rather tip the servers 5$ then to have to take out money on top to do so. My quick lunch was a walk out & went across the street to eat at another pho soup place, wasn't disappointed at all.
14 mai 2026
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We absolutely love coming to Pho Ngon-it's become part of our weekly routine. The atmosphere is warm & welcoming, & the service is consistently excellent. Our server is always friendly & attentive, even remembering our order, which adds a thoughtful, personal touch. Everything arrives quickly & seamlessly each visit. A truly reliable & cozy spot we're always happy to return to
Je suis venue manger au Pho Ngon avec ma soeur & son copain. L'expérience a malheureusement été très décevante.
Au début, j'ai commandé un pho & un Coca-Cola. Lorsque le serveur est revenu avec ma boisson, le copain de ma soeur a finalement décidé d'en prendre un aussi. Le serveur a répondu d'un ton sérieux & un peu désagréable en disant qu'il nous l'avait déjà demandé plus tôt, avant de rire comme si c'était une blague. L'attitude était confuse & peu professionnelle.
Le pire est arrivé au moment de payer. À la caisse, après avoir reçu ma monnaie, l'employé m'a directement demandé : « le tip ? ». J'ai répondu que ce n'était pas obligatoire, surtout considérant le service reçu. Il a ensuite insisté en disant qu'il fallait toujours laisser 15 % & que si on ne voulait pas tiper, il fallait aller dans des endroits comme McDonald's.
Je trouve ce comportement totalement inacceptable. Le pourboire est censé être volontaire & basé sur la qualité du service, pas imposé ni exigé avec pression ou jugement.
Je ne recommande pas cet endroit, principalement à cause du service à la clientèle.
If I could give a zero zero star I would without hesitation. First off I walked in & they looked at me & starting laughing in their language with no customer service skill, RUDE & threw me the menu.
I looked at their kitchen FILTHY DIRTY & food all over the floor. Vegetables thrown on the side not even packaged. I can just imagine how they serve their soups & plates to people.
I wouldn't reccomend this restaurant for pho soup ever! There's other ones around the area which are clean & staff is great!! TRUST ME DO NOT GO HERE!! ThEY ARE NOT HYGIENE & VERY DIRTY RESTAURANT!
6 mars 2026
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Mon restaurant de Pho de prédilection quand je passe à Montréal.
Prix juste & bonne portion.
Le bouillon de la Pho est très goûteux.
Seul petit hic, surtout le midi, leur moppe sent très fort le nettoyant à plancher & est laisser près des tables. L'odeur prends le dessus sur le goût des plats.
À ma dernière visite, mon manteau & celui de mon conjoint, sentaient le produit nettoyant.
The pho had a deep, flavorful broth with tender slices of beef & plenty of fresh herbs & garnishes-exactly how pho should be.
The grilled meat over rice was outstanding: perfectly cooked, well-seasoned, & topped with green onions & sesame seeds. The spring roll was crispy, & the fresh vegetables added a great balance to the dish.
Everything tasted fresh, well prepared, & satisfying.
The pho itself is very good. The flavor is excellent & that's honestly the main reason I keep coming back.
Unfortunately, the service is consistently poor. From the moment you arrive, you feel pressured to order quickly, eat fast, & leave as soon as possible. There is a strong impression that customer service has been forgotten in favor of maximizing turnover & revenue.
Simple requests, like asking for more water, are met with annoyance & sometimes ignored altogether. On top of that, tipping is demanded in a very rude & uncomfortable way, which completely ruins the experience.
It's a shame because the food deserves better service. Good flavor alone doesn't make up for feeling unwelcome & rushed.
3 janv. 2026
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(post COVID)
For many good years this restaurant served my favorite phó in Montreal. Like with many other restaurants, they seem to have chosen to decrease the portions instead of raising the prices accordingly, but worst of all their soup is not even good anymore. The broth is now very blend & tastes like it is made from concentrate. & the noodles?... The lowest of the lowest quality.
Been there three times over the past 8 months & sadly.. the quality has not recovered after COVID.
(old review)
Piano covers of the top most romantic hits playing & one of the best pho I've had in the city brought tears to my eyes.
La Pho ne déception jamais. Si vous êtes amateur de restaurant vietnamien ou de tout type de soupe, vous ne pouvez pas vous en passer. Un jour de semaine comme de fin de semaine c'est toujours un bon moment pour passer. Un service impeccable, demander & vous serez servi.
20 déc. 2025
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**i'd highly recommend pho nam which is 2 min of walk right across the street!! I'm not usually someone who leaves reviews, but today's visit was really disappointing. I come to this place often, & I've never experienced service like this. The server was rude & unprofessional from the start.
We told one of the staff members that we were ready to order, & she said our waiter would be right with us. Even after we waved at him, he ignored us. When he finally came over, he had an attitude & responded in a very unprofessional & irrelevant way. We made a simple request, something I've swapped many times before, & instead of explaining why it supposedly couldn't be done, he gave us attitude again.
He told us he would be back, but instead he took other people's orders, cleaned tables, set up new ones, & even stopped to chat with other customers. It was clear he chose to make us wait & feel uncomfortable. After waiting another 10 minutes & realizing it wasn't an accident, my friend & I decided to leave. The whole experience was extremely unprofessional & disappointing.
Meilleure pho ever !
Fait 20ans que je fréquente l'endroit & suis tout simplement in looooooove avec leurs soupes.
Cash only avec un esti de machine a 4$ de frais. Arriver avec votre argent content.
This is a classic pho restaurant that's been around for years. They always provide good value for the price you pay. We had the crispy noodles & it was tasty. However it was a bit on the salty side for me. We also had the grilled chicken & beef rice. The quality of the meat was good. This dish wasn't too spicy & it came with a vegetable spring roll. It was good overall. The service is fast & friendly. Take note that they are CASH ONLY. There's an ATM inside the restaurant though. They also have free parking but it fills up pretty quickly during busy hours.
