Amenities, services & more
Reviews for Petinos
| Food | |
| Service |
Reviews often mention
breakfast(22) rapide(13) dejeuner(12) brunch(9) waffle(9) fresh(8) crepe(8) recommend(7) drink(7) family(7) tip(6) bruyant(6)
J'ai été vraiment impressionné par le service de Kathy. Elle était très attentionnée tout au long du repas & toujours souriante. Je me suis senti bien accueilli dès mon arrivée. Kathy a pris le temps de vérifier si tout allait bien & de répondre à nos questions avec patience.
Merci encore Kathy pour ton professionnalisme & ta gentillesse. Ça donne vraiment le goût de revenir !
Cela fait maintenant bien longtemps que mon mari & moi allons à ce délicieux restaurant. Tout est vraiment WOW de partout!!! Je dois admettre que notre serveuse avec qui nous avons toujours un service hors pair est exceptionnelle à nos yeux. La demoiselle aux cheveux violets :) Son service & sa personnalité incroyable est rare de nos jours. Spécialement son très beau sourire qui apporte du soleil dans notre journée. Elle est tout simplement adorable 🥰 merci de prendre soin de vos employés car ils sont précieux à nos yeux & dans nos coeurs. Bonne continuation à l'équipe petinos 👍😃
La serveuse au cheveux mauve est vraiment agréable j'ai bien aimé mon service
Just had a perfect breakfast, food was delicious & fresh. However, I can't say the same for the service. The waitress with purple hair really made the experience unpleasant.
It was my 3rd visit at that restaurant & it was the first time that the service was crappy. I am rating a 3 for service because the girl at the reception was great. The waitress was the rude one. Her service was awful & she had that entitled attitude when it comes to her tip. She is lucky that I wasn't the one pocking the tab, because she wouldn't have gotten any. I ordered a moccachino which wasn't warm enough for my taste. I brought it to her attention, expecting get to offer to warm it up, but she offered to bring another one. As it was taking time to get the other one & it was cold where I was sitting, I continued drinking the old one. When I saw that she had no intention of bringing another one, I asked her. She had the nerves to tell me that she didn't think the drink was cold & I had finished it anyway. I was shocked but I was gonna let it go but I decided to let her know so that she wouldn't expect a tip from me. When I told her that she was the one who offered to give me a new drink, she decided to bring it even if I told her that I didn't want it anymore. She definitely needs to reconsider her career choice. I don't get it with waitress & waitresses giving crappy services but feel entitled to tips. & not everybody is trying to make up stories to get free drinks ($6 drinks too). Tips are based on your services. You want tips, then fix your attitude!
Food is average for a breakfast place, but the place is so always crowded that it is a nuisance to eat here.
Edit: tried it again a few weeks ago, & none of the issues were resolved & instead we handed up with a snappy & unprofessional waiter who only calmed down after I stared at him for 30 seconds without saying anything. Yes, the place was crowded, but it is no reason to act this waybeith guests.
On c'est super bien fait servir & la serveuse Kathy était incroyable. Le service, la nourritures était impeccable & tout était bien propre. Merci à Kathy pour ce beau moment.
Mal propre, la tasse & fouchette étaient sale, le repas ben ordinaire en plus y a de petits moustiques dans le restaurant & dans l assiette. 🤮
Shout out to Kathy with a K! It was genuinely a pleasure to have her attend to us. What a bubbly, warm & welcoming person! Genuinely a breath of fresh air when you see how the state of affairs is today.
The food at Petinos never disappoints either. In my opinion, few places in Montreal deliver'comfort' food the way they do. It's consistent & tasty, & the atmosphere just adds to it. Will be coming back again, & again :-)
We had a wonderful dining experience, thanks in large part to our waitress, kathy. She was warm & attentive. She knew the menu well, offered great recommendations, & made sure our drinks & meals arrived quickly.
I was going to give 5 stars, but unfortunately my experience was spoiled. I personally saw a male staff member leave the men's washroom & go straight back to work without washing his hands. My wife had the same experience in the women's washroom, where she saw a female staff member do the same. At the very least, staff should show that cleanliness & hygiene are a top priority. This was very unhygienic, unpleasant, & left a very negative impression.
The food was amazing & also the ambiance.