Petinos

D

3.0

It was my 3rd visit at that restaurant & it was the first time that the service was crappy. I am rating a 3 for service because the girl at the reception was great. The waitress was the rude one. Her service was awful & she had that entitled attitude when it comes to her tip. She is lucky that I wasn't the one pocking the tab, because she wouldn't have gotten any. I ordered a moccachino which wasn't warm enough for my taste. I brought it to her attention, expecting get to offer to warm it up, but she offered to bring another one. As it was taking time to get the other one & it was cold where I was sitting, I continued drinking the old one. When I saw that she had no intention of bringing another one, I asked her. She had the nerves to tell me that she didn't think the drink was cold & I had finished it anyway. I was shocked but I was gonna let it go but I decided to let her know so that she wouldn't expect a tip from me. When I told her that she was the one who offered to give me a new drink, she decided to bring it even if I told her that I didn't want it anymore. She definitely needs to reconsider her career choice. I don't get it with waitress & waitresses giving crappy services but feel entitled to tips. & not everybody is trying to make up stories to get free drinks ($6 drinks too). Tips are based on your services. You want tips, then fix your attitude!

Nov 11, 2025

on Google

MuffyLaval

3.0

This resto is similar to other breakfast chains, usually very good, however, this particular experience left me very disappointed (first time at the Laval location).
The service was quite slow at 8am (resto barely had 10 customers). We waited 20-30 minutes before flagging down the waiter to take our order.
I was truly disappointed with my plate. I ordered an omelette & requested to replace the potatoes with a vegetable - they suggested spinach & I accepted. They charged an extra $2.50 for the tiniest bowl of spinach (pictured). I think they could have made a bigger effort with the portion size for $2.50 considering they ‘saved’ the potatoes. The picture was taken before I actually touched my meal - all in all, extremely measly plate. $24.80 + tip is what I paid for this plate! 😦

Sep 22, 2023

on Google