Pâtisserie T.M

StrayCat

5.0

Fantastic Japanese sandwiches & desserts.

KAORI

5.0

Today I brought my daughters to your patisserie. It had been a long time since they tasted Japanese flavors, & they were truly happy. & staff kindly helped arrange a place so we could sit together & enjoy our food. We are very grateful for the kindness. Thank you very much.

Melisa

5.0

Tout dans cette pâtisserie est incroyable ! Tout est parfaitement fait & délicieux !

Ivan

5.0

Le meilleur cannelé à Montréal ! 🥹

Chloe

1.0

Extremely disappointing & uncomfortable experience. We felt discriminated against as English speakers. After we were already seated (two people at a table for three which is not insane), we were asked to switch seats simply because new customers walked in - which didn't make sense.

The contrast in treatment was obvious: the staff member was smiling & friendly with French-speaking customers, but cold & dismissive with us. Very unprofessional.

Aaron

2.0

I've visited this bakery a few times. While the cakes are decent, I find the pastry quality doesn't quite match so of the excellent Japanese-Style bakeries we have in Montreal. Unfortunately, the service consistently detracts from from the experience, as the lady & the man at the counter often seem unwelcoming & disengaged :(

Hank

1.0

Refused us a table even though customers were leaving.
Owner was rude.
Never went back.
Never going back.

Nancy

1.0

Please do not reply with excuses about refusing service due to disrespect, because that did not happen here. A friend of mine was treated very poorly & denied service despite there being no issue or misconduct, only personal preference.

Customers should be treated with basic courtesy & served fairly on a first come, first serve basis, without discrimination or bias. Unfortunately, that standard was not met here.

Mostly, stop saying you treat customers with respect, there are plenty of other clients that was treated with disrespect in these reviews!

Isabelle

1.0

I witnessed the owner being cold & mean to the client in front of me who was of ethnic minority origin. Please be kind to EVERYONE & treat people of all colors the same.

Brenda

1.0

I visited this pastry shop with a friend & was shocked by the owner's behavior. She refused to serve us & made us feel unwelcome.

This behavior is unacceptable & unprofessional. I would not recommend this place.