Overall, reviews portray Pâtisserie T.M. as a cozy, authentic Japanese inspired bakery where fresh ingredients and careful technique shine in both pastries and savory dishes; reviewers praise delicate flavors including matcha and yuzu desserts, and standout items like sandwiches and onigiri, with many noting excellent service and a welcoming atmosphere, though a few reviews mention occasional busy periods, limited seating, and some variability in warmth; the place is appreciated for quality, freshness, and the evident care behind each plate, encouraging guests to return.
Simple, yet cozy cafe filled with Japanese desserts. Unfortunately, they do not have vegan options. I had an oat milk latte instead while my friend tried one thw desserts, which she loved. The staff members were incredibly welcoming & just the sweetest. My friend & I talked for hours until the shop closed. One of the staff members politely informed us of them closing, but did not rush us out. We appreciated that!
I've been a repeat customer for special events like birthdays & Christmas. Whether it's their whole cakes, individual pastries, or savory breads, the quality is consistently excellent. The owner is very pleasant, & the shop has a wonderful, spotless atmosphere.
?When I stopped by an hour before closing recently to pick up my order, most items were already gone. I definitely recommend visiting earlier in the day if you want the best selection!
Un vrai coup de coeur pour cette adresse qui est devenue un incontournable ! Les pâtisseries & plats sont succulents & le service tout aussi exceptionnel. Merci pour votre accueil & gentillesse. Nous reviendrons encore & encore ! Arigato gozaimasu 😃
I can't seem to understand the bad reviews. Service from the lady was on point. She's very sweet. As a small bakery with reduced opening hours, a non waste culture & fresh ingredients, this is amazing. Of course you need to come earlier to get the best choices.
Third time coming here, not disappointed at all. Everytime I'm trying something new it's delicious.
This time I had an amazing teriyaki burger, a perfect salmon miso onigiri & an incredible yuzu cheesecake.
Last time the sandwichs were so good. I went out of my comfort zone & tried a chestnuts matcha cake. I personally didn't like the flavor but the cake was not too sweet & well balanced.
If you're used having sweet sugary cakes, unfortunately you won't be able to appreciate the sublte flavour & balance of these cakes.
100% recommend!
Une cuisine excellente due à une petite équipe très dévouée. Les pâtisseries sont superbes, dues à la cheffe pâtissière, & la cuisine est très bonne grâce au cuisinier très appliqué. Les deux sont très attentifs à leur clientèle.
Today I brought my daughters to your patisserie. It had been a long time since they tasted Japanese flavors, & they were truly happy. & staff kindly helped arrange a place so we could sit together & enjoy our food. We are very grateful for the kindness. Thank you very much.
Extremely disappointing & uncomfortable experience. We felt discriminated against as English speakers. After we were already seated (two people at a table for three which is not insane), we were asked to switch seats simply because new customers walked in - which didn't make sense.
The contrast in treatment was obvious: the staff member was smiling & friendly with French-speaking customers, but cold & dismissive with us. Very unprofessional.
Feb 28, 2026
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I've visited this bakery a few times. While the cakes are decent, I find the pastry quality doesn't quite match so of the excellent Japanese-Style bakeries we have in Montreal. Unfortunately, the service consistently detracts from from the experience, as the lady & the man at the counter often seem unwelcoming & disengaged :(
Please do not reply with excuses about refusing service due to disrespect, because that did not happen here. A friend of mine was treated very poorly & denied service despite there being no issue or misconduct, only personal preference.
Customers should be treated with basic courtesy & served fairly on a first come, first serve basis, without discrimination or bias. Unfortunately, that standard was not met here.
Mostly, stop saying you treat customers with respect, there are plenty of other clients that was treated with disrespect in these reviews!
I witnessed the owner being cold & mean to the client in front of me who was of ethnic minority origin. Please be kind to EVERYONE & treat people of all colors the same.
