Original Shawarma is widely praised for its flavor, generous portions, and consistent quality, with dishes like shawarma and mandi described as standout options and reliable values in Montreal and beyond. The chicken shawarma is consistently juicy and well seasoned, and the mandi is noted for its rich aroma and satisfying richness, while sauces and the rice are well regarded. Service is generally friendly and efficient, even during busy times, and the venue is clean with a relaxed vibe. Some reviewers mention crowded seating, long lines, occasional online order mixups, and food arriving cold or a bit inconsistent in pacing or portion size. Overall, Original Shawarma is viewed as a top choice for shawarma lovers and a dependable, satisfying option, albeit with crowding and occasional hiccups in service and logistics.
Very poor service, I was given the wrong order twice. Called them & they said come & we will fix but wasted my time & Mr. Manager did not had the courtesy to respect & compensate.
Seriously, the food was amazing, & the people were so generous. I made a mistake & ordered the wrong food, & when I asked, it turned out to be my mistake. They brought me my favorite dish, shawarma, for free just because I told them I was from Ottawa.
I've been a customer for a long time & have been supporting this restaurant since their first Mississauga location. I order from them regularly, usually around 3-4 times a month, because I genuinely enjoy the food.
Recently I had an issue with the quality of one of my orders, so I reached out to the manager directly. I really appreciated how professionally they handled the situation. They responded quickly, apologized sincerely, & made things right right away.
That kind of customer service means a lot & shows they truly care about their customers & reputation. Mistakes can happen anywhere, but the way a business responds is what makes the difference.
Because of their positive attitude & respectful treatment, I'll continue supporting them & ordering again. Great food & excellent customer service.
May 2, 2026
on Google
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I have tried so many different Shawarma dishes in Montreal, New York & so many other places & this one is pretty good. I am happy with it. The chicken is well seasoned, & the rice & the other toppings are also well balanced. The tomatoes are the best addition because it adds a little bit of tang to it.
I had an amazing experience at this restaurant! Everything from the food quality & taste to the service & hospitality was top-notch. I'm giving it 5 stars & will definitely be back. I hope you continue to maintain this excellent level of quality & service. Highly recommended!'
Easily the best shawarma I've tried in my life, & thats me comparing it to my home country which tells you a lot, liked mandi with lamb better than chicken, but both still really good, their garlic sauce is to die for & their prices are just insane in comparison with the amount of food you get, will be back a 100%
Apr 29, 2026
on Google
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Honnêtement, une des meilleures places de shawarma que j'ai essayées 👌🔥
C'est vraiment trop bon, tout est frais, bien assaisonné, les portions sont généreuses pis le service est super chaleureux. On voit que le staff met du coeur dans ce qu'ils font 👏
Petit point à savoir : si vous voulez manger sur place avec la famille, surtout le week-end, attendez-vous à ce que ce soit plein, c'est dur de trouver une place 😅 Je sais pas si c'est plus tranquille durant la semaine.
Mais sinon, ça vaut vraiment le détour, je recommande à 100% 🙌
Bon sandwiche d'habitude mais La dernière fois que j'ai mangé mon sandwiche shawarma poulet il y avait de la graisse & des boules blanche dur dans le poulet, c'est mauvais pour la santé sa ma un peu dégoûté. faut mettre que du blanc de poulet svp
