Overall, Mandy's is described as a place with fresh, flavorful, customizable salads and generous portions supported by a vibrant, welcoming atmosphere. Service is frequently praised as friendly and attentive, with well managed operations contributing to a positive dining or takeout experience. The menu is noted for using quality ingredients and healthy options that still feel satisfying and tasty. Some reviews mention the price being a bit high and, at times, portions or dressings missing, particularly at some locations. There are reports of busy periods where staff seem stretched and service can suffer, though other visits describe seamless, quick service. Overall, Mandy's is considered a reliable choice for fresh salads and good vibes, though experiences can vary by location.
Best salads I've ever had! The customer service was outstanding, Lara walked me through different options & helped me pick the perfect one. She's the best!
Amazing experience at Mandy's! The customer service was top-notch from start to finish. Lara was especially friendly, attentive, & made everything feel so easy & comfortable. She really took the time to listen & made sure I was happy every step of the way. You can tell she truly cares about her work & her clients. I left feeling super satisfied with the results & the overall experience.
Mar 20, 2026
on Google
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I ordered 2 custom chicken salads & didnt recieve chicken on either of them. I tried to get refunded on several occasions but every time there was a reason why they couldn't refund the 13$
I put off writing this review to give them the benefit of the doubt however 6 months later & its time to accept they only care about their profit & not customer retention.
This is the worst mandys of all Montreal.. there is not one single time ive come here & that there wasn't something missing in my salad . Not one time, & theyre stingy with their ingredients.
Worst service ever on Uber. I placed my order in at 12 & only received it at 2pm. If in store is busy they should have turned off delivery. I was unable to cancel my order without losing my amount.
When I called what I was told is that it was busy in store. Then why did they accept online orders
Just had Mandy's for the first time! Best service I've had in a long time. Everyone is super friendly the environment is awesome & the food was delicious! 10/10 recommend!
Feb 17, 2026
on Google
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Just had Mandy's & it was honestly such a great experience! The service was fantastic - super friendly, quick, & really welcoming from the moment we walked in. The salads were just as good: fresh, flavourful, & perfectly portioned. You can really tell everything is made with quality ingredients. Definitely one of my go-to spots when I want something healthy that still tastes amazing!
Adriana was absolutely wonderful-welcoming, patient, & so helpful. She made sure everything was perfect & did it all with a great attitude. This is the kind of service that keeps customers coming back.
Please note that this is the 3rd order in a row from the West Island location which has had issues. The first time, all the salads were wet, the second, the avocado was rotten & this time, they fully forgot a whole salad with zero help to solve the problem - even after speaking to them on the phone. This is unacceptable. Not only have you shrunk the salads but the service is declining. For the price we pay, I would expect a lot better. Instead of spending all your time opening new restaurants, maybe you should focus on providing better quality & service at your existing locations
