Les Delices Lafrenaie recueille globalement des avis très positifs sur la qualité et la variété des gâteaux et des pâtisseries, souvent décrites comme fraîches et riches en saveurs et adaptées à divers événements, avec des favoris comme le tiramisu et les cannoli et la possibilité de réaliser des gâteaux sur mesure et d assurer la livraison sur le lieu. Le service est généralement chaleureux et attentionné, certains clients évoquant des gestes généreux et un accueil marquant, bien que d autres signalent des expériences moins satisfaisantes avec un personnel parfois occupé ou peu attentif lors des heures de pointe. Des avis mentionnent aussi des soucis ponctuels liés à l organisation en magasin et des tensions éventuelles au niveau du management. Certaines critiques pointent des pâtisseries présentées surgelées ou des pizzas froides selon les heures, et des remarques sur le rapport qualité prix et des augmentations de prix. Malgré cela, les clients apprécient le choix, la fraîcheur et la qualité des desserts et recommandent l adresse pour des événements, soulignant que les gâteaux et les viennoiseries sont de haute qualité et que les livraisons se passent bien. Dans l ensemble, l expérience peut varier selon l équipe et l heure, mais l esprit de la maison reste axé sur le service et la gourmandise.
I love that place, I had a problem with one of the cakes & they were very professional & kind, they solve my problem right away, thanks im always will return there 🎂😊😊
Always such a pleasure walking into this shop. Yesterday, on a cold, icy day, the owner walked me to my car to ensure I would not slip while carrying the cake I had bought. Such kind people, always excellent service & a pleasure to go to
Excellent customer service. I had an issue with a product they sell from a third party. They gladly replaced with another item which was if even greater value. They were professional & very understanding. Their attitude & service as well as their cakes & products made by them surpassed my expectations. Highly recommend.
Cakes are good. But they are all frozen, even the ones on display. Three employees were present but we had to wait several minutes as they were goofing around in the back store instead of serving customers.
This is by far one of the best places I've ever tried for cakes. Such a large selection to choose from, which is amazing. The cakes are so fresh & rich & delicious with so much flavour. I highly recommend this place for any type of event. You will not regret it.
The BEST tiramisu & cannoli I have ever had (& yes we are Italians). When I approached Les Delices Lafrenaie with my inspo photos to create a large traditional Tiramisu for my wedding cake, they were more than happy to accommodate! They delivered the cake & cannoli to my venue (45mins away from the bakery) without issue & it was exactly what we envisioned. Every single guest had good things to say about the taste & were blown away by the presentation. Highly recommend Les Delices Lafrenaie!
I love this bakeshop!!!! I have often been customers in Montreal. Yesterday I went to know this branch my baby wants to pick up his birthday cake, & the experience was a bit uncomfortable when the owner or manager 😕 get mad with the employees & starting to scream them due the store was crowded & then were doing another duties & nobody was attending the customers in line. Also, talk to me about what I was doing stand by. I was waiting for my partner to make the payment. With this situation I hurry up to leave the store... I wanted still looking another products for my baby's birthday, but I would rather leave.
Amazing cakes here, but the manager or owner should be more careful with the employees & customers.
Kind friendly service. Everything was as expected. Reserved my cake for my son's birthday on the phone & was ready exactly as I asked. Lafrenaie quality never disappoints! The limoncello was really good. Our guests kept asking where we got the cake! 😊😊 Keep up the great work, Lafrenaie!
Great food & amazing pizzas. This place has vibes as if you were in New Jersey or elsewhere in Italy. The food is amazing especially the arancini's, the fresh bread, cold cuts, desserts & most importantly the amazing cakes.
26 févr. 2025
sur Google
🍽️
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Hands down my favourite place to buy cakes. We've made at least 3 custom cakes with them & they have all been incredibly gorgeous. Service is second to none. Definitely recommend lafrenaie to anyone wanting a amazing tasting cake!
Never disappointed 👌. Ordered cakes couple of times & always fresh & good. Got cannolis today for a birthday party & everone loved it & kept asking where i got them from.
