Le Surcouf

Angela

5.0

We were a group of 14 celebrating a special birthday. Everything was perfect. I love that there restaurant is divided into different rooms so we had a space all to ourselves. Service was perfect - the waitress was wonderful - patient, smooth & she made her job look effortless . We had what we needed. Everything was beautifully presented & very tasty. The fixed menu option had so many choices - everyone was happy.
Highly recommended.

Nancy

5.0

Great local French restaurant. Amazing service & warm ambiance. Excellent quality food & wine selection.

Josee

5.0

Always exceptional food & service, filet mignon & Foie de veau were excellent

David

5.0

It was absolutely wonderful.

Melanie

2.0

We've dined at Le Surcouf many times before & have always enjoyed the food & atmosphere. That's why we chose it as the place to celebrate our wedding anniversary with friends. Unfortunately, the service during this visit was far below the standard we've come to expect.
From the beginning of the evening, it felt as though our table had been forgotten. It took quite a while for anyone to bring us menus or a wine list. Once we ordered, the appetizers arrived & were excellent-beautifully presented & full of flavor. The main courses were also delicious, with one exception: my friend's lamb, ordered medium, arrived nearly raw-far closer to blue than rare. She's not picky, but this was clearly undercooked. It took some time to flag someone down to return it to the kitchen, & we noticed another table nearby also sending their meat back.
Dessert was enjoyable, but our coffees were brought to us afterward & served lukewarm. After finishing, we asked for the bill-but again, we were left waiting. We had to ask three different staff members before my husband eventually got up to find someone. He discovered the staff gathered in the back, drinking. When we finally received the bill, the waiter offered only a weak apology & questioned who we had spoken to earlier. I simply told him this wasn't the level of service we were used to, especially for a special occasion. He said nothing in response.
We still appreciate the food & the setting at Le Surcouf, but this experience was disappointing. We hope this was an off night & not a sign of declining standards.We have been to the Surcouf many times in the past.
It was clear that no one on staff knew who was responsible for our table. Throughout the evening, we were approached by five different people, none of whom seemed to be communicating with each other. At a restaurant known for its typically high standards of service, this lack of coordination was especially disappointing.

Erika

5.0

We live in Ottawa, but for many years now we have come to Le Surcouf for my husbands Birthday dinner in June, usually with some friends. We have traveled a lot in our business life, but Le Surcouf remains one of our most favourite Restaurants, one that checks all the boxes for Food, Service, Atmosphere & Price.
5*****All the Way - Highly recommended!!

Wei

5.0

Family ambient atmosphere, first class of food, one of the best in West island.

Merrill

5.0

Every time that we visit Le Surcouf we are treated to wonderful experience. All the staff are attentive, efficient & courteous - a very professional team. The meal preparation is outstanding & the presentations are beautiful. The wine list is extensive & unique. When we are looking for a special dinner out, are number one choice is Surfouf & they always make the event special.

Jean

5.0

quelle belle expérience,nous avons adorer .Ca vallait le detour merci a toute l'équipe.

Marguerite

5.0

Tout était parfait: les saveurs, la qualité des produits, les services & les petites attentions apparemment comprises dans l'expérience gastronomique dans un décor classique de bon goût. Le personnel est très courtois, attentionné & attentif pour servir au bon moment les plats sans trop d'empressement, sans devoir attendre non-plus. 5 étoiles pour nous...