Le Café Bloom

Danna

1.0

Response to cafe: I ate everything within 5 minutes of leaving. Nothing was cold.. as I mentioned, the food was undercooked, & the piece of bread was dry.. I thought that would be enough context, & I doubt that dining in would have made the bread less dry or properly cook the food.. 🤷 I'm actually surprised the way you responded, mentioning that take out was the problem & that you need more context, rather than apologize for serving that food to me & offering a redo. Looking at other reviews, I see I'm not the only one who mentioned the undercooked Sunny side eggs.. if you can't cook your eggs properly & you leave the white part running, you shouldn't be in the kitchen.

Original: Overrated in my opinion. I got some breakfast. They were some undercooked Sunny side eggs & undercooked bacon with a few slices of what feels like dry sourdough bread & a cookie for not worth it. They have high ratings it must be for something else not their breakfast

Guillaume

1.0

This was my first time trying Bloom. I'm often in the area & always enjoy supporting local businesses, but unfortunately, I had a very bad experience.

I ordered two breakfast sandwiches. No one asked for my name when I placed the order. While I was sitting down, an employee walked over & handed me two sandwiches, so I assumed they were mine & left.

When I realized the kimchi I had paid an extra $3.50 for was missing, I returned to the café. Another customer then accused me of taking her order & insisted that I had responded to a different name. I never heard a name being called, & since we had both ordered two sandwiches, it seemed like a simple misunderstanding.

Instead of calmly sorting it out, the employee at the cash immediately accused me of stealing someone else's order. When I tried to explain what had happened, she cut me off & said they would not remake my order because I had taken someone else's food. I had not even had a chance to explain that I had only returned because the kimchi I paid for was missing.

After I clarified that I simply wanted the missing ingredient added to my sandwiches, the kitchen put two tiny pieces of kimchi inside & handed them back to me.

Mistakes & mix-ups happen, especially with takeout orders. This could have been resolved in seconds with a calm conversation, but instead I was treated with unnecessary hostility over a basic misunderstanding. I'm not sure whether the owner is aware of how customers are being treated, but this was easily the worst customer service experience I've had in Montreal.

I would give zero stars if I could. For such a simple takeout order, the way this situation was handled was impressively bad.

Sheryl

5.0

What a fantastic experience! Friendly & welcoming atmosphere. Lovely café.

Marie-Chantal

5.0

Super bon café latté! 👌

Miss

5.0

Love this coffee, I definitely recommend. The pastries & the matcha are so good!

Stéphanie

5.0

🌼➕ Quelle magnifique découverte!

Je n'avais honnêtement aucune attente en arrivant, surtout en voyant que l'endroit est situé tout près de l'autoroute… Mais quelle belle surprise!

Dès qu'on entre sur le site, on a l'impression d'être dans un petit coin de paradis. L'ambiance est absolument féerique.

🌿💜🌸 J'y ai savouré un délicieux latté à la lavande avant de profiter de l'autocueillette de fleurs, & l'expérience a été parfaite du début à la fin.

En plus, le service à la clientèle a été exceptionnel : chaleureux, attentionné & authentique. On sent que chaque détail est pensé avec soin.

Un endroit magnifique que je recommande sans hésiter.

J'y retournerai assurément!

Chanelle

5.0

Délicieux! Très bon café, très bon déjeuner & bonnes portions, je recommande!

Pascale

3.0

Joli petit café avec une belle ambiance sympathique & un personnel accueillant. La jeune femme qui faisait le service au table était souriante, affable & serviable & je la félicite pour son sens du style 👌

Mais j'étais là pour manger & j'ai été assez décue par la nourriture, cependant. Peut-etre que mon choix n'etait pas le bon, mais pour 20$ j'aurais esperer recevoir plus que 2 tranches de pain doré (bien qu'elles étaient très bonnes & assez épaisses, je dois l'admettre) & une petite saucisse sèche (trop cuite?) offerte sans condiment.
À ce prix, je m'attendais à un accompagnement de fruit, peut-etre?

Bref, cette assiette pour 20$ & le café filtre en sus en plus... j'ai de la difficulté à justifier le prix. Ce n'est pas les ingrédients qui ont chargé la facture, c'est sur!
À leur défense, le menu est très explicite sur ce que contient l'assiette... ils n'en mettent pas moins, mais pas plus.
Lessons learned pour moi! C'est dommage, avec une assiette un peu plus généreuse, j'aurais peut-être considéré avoir trouver un nouveau coin déjeuner.

Dom

5.0

Les cAfés sont délicieux tout comme les assiettes de lunch la semaine ou de Brunch la fin de semaine.

Content de revenir travailler dans le quartier car ça me manquait

Derek

2.0

Update: A year ago I wrote about an unhappy visit here. Recently, I went back with a couple of friends, & am happy to say it was a positive experience. Pleasant staff, options for vegans like me, a very positive vibe. I'm happy to update my review & add a couple of stars (I'll leave one more once I'm again impressed by another visit!).
A nice little place, I wish I could look forward to returning, but I won't. I went three times, & asked if I could get a vegan sandwich each time. The first time, the sandwich was great, a delight. The next time, they were not up on what vegan means & put in a fried egg. The most recent time, the person working the counter just said no, told me to look at the menu, said she was busy & turned her back on me. I went around the corner to Clarke Cafe, where the service was prompt & friendly & I got a great vegan sandwich. Goodbye Café Bloom.