La Panzeria

Foodie

2.0

I recently visited on August 1 & unfortunately left feeling very disappointed with the overall experience, primarily because of the service. It was exceptionally slow, & at times it felt almost nonexistent.

I noticed the owner has responded to other reviews by mentioning staffing shortages. However, that did not appear to be the case during our visit. While we were there, one employee spent most of their time chatting with customers, while another was sitting on a chair talking with what appeared to be a friend or coworker. Meanwhile, we were unable to get anyone's attention. We wanted more water & also hoped to order drinks to accompany our meal, but no one ever came to check on us. We genuinely felt overlooked & unimportant.

If the restaurant has security cameras, I would encourage the owner to review the footage from that day. The only employee who appeared to be actively working was focused on setting up new tables & greeting incoming guests, while those of us who were already seated received little to no attention. It felt as though bringing in new customers had become the priority, rather than taking care of the ones already dining.

I had to get up several times just to try to get someone's attention for a simple refill of water, & it wasn't until the fourth attempt that I was finally successful. Despite wanting to order drinks with our meal, no one ever returned to our table. Throughout the entire meal, we essentially received no service.

The focaccia itself was good, although I personally found it a little too salty. Unfortunately, the quality of the food wasn't enough to compensate for the poor service.

Overall, I left very disappointed. I had heard so many great things about this restaurant, especially through TikTok, & I was genuinely excited to try it. Sadly, the experience did not live up to the reputation. I truly hope this feedback is taken constructively, as the food has potential, but the level of service we experienced fell far short of expectations.

Benjamin

4.0

Great pugliese food for a quick bite at lunch time!
Coffee at great prices

Rosa

5.0

Ho mangiato benissimo e gustosissimo,piatti particolari con sapori italiani ..tutto buonoooooooo....

Antonino

5.0

Abbiamo assaggiato un po' di tutto... buonissimo

Darren

5.0

Heavenly sandwiches & panzerotti! A great hidden gem worth checking out.

Saskia

5.0

Ambiance authentique & nourriture exceptionnelle!!

Marine

5.0

Un délice! C'était ma première fois à La Panzeria mais certainement pas la dernière!
Les plats & desserts étaient un vrai régal, le service est impeccable, l'équipe est adorable.

Asia

5.0

Good afternoon
I'd like to enquiry, are they safe for gluten intolerant people?

David

4.0

One of the sandwitches was superb. The breaded shrimp one was only okish. The dessert was not that good sadly. For this price you can get double the food & better in many places just around the corner. They were also fixing the door, the glass with very loud construction sounds while people were dining. Not cool

Matthew

5.0

Edit: came back a year later, was still phenomenal

Great food great service great vibe