Reviews for KAVA
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Display Allvibe(16) decor(11) recommend(11) drink(9) music(9) qualite(9) brunch(9) groupe(8) mara(8) nabil(8) highly recommend(7) cocktail(7)I had a reservation on June 17 at 7:00pm. Me & my party of 4 had the woman who was white & blonde as server. The food was okay & service was pretty slow considering the fact that there was only less than 10 other people dining in. When it came time to pay I hesitated since I really did not enjoy my experience there & the server was quick to jump at me saying that tip isn't included & 15% isn't enough & that 18% is usually what people go for. That being said I then proceeded to tip 15% under the pressure of my server. After I had already paid, she proceeded to start going back & forth with me & started talking about how she has to pay 8% of every bill when she works & asked me, & i quote,'have you ever been a server before?' I replied yes because I actually have. She then adds something between the lines of'oh you were a server? how did you feel when customers walked out & didn't tip?' I said how it's normal A LOT of people actually do it & it doesn't bother me because at the end of the day it's my JOB to SERVE. She adds on again saying'oh you were working at 12$/hr? well when I go out I always tip 25%.' I find this very rude considering I had already paid & tipped & she continued to argue with me. Tips are based on service & your experience, mine wasn't good so I wanted to reflect that on my bill. It took her 15 minutes after giving our initial round of drinks to come & take our order of food. Very unpleasant experience.
UPDATE: They never got back to me!
I went here for New Year's with three girlfriends. We had a reservation for four that was booked in advance. Thirty minutes before our reservation, we received a call saying that we could only do bottle service. For four girls, this is unreasonable, especially when the reservation was already confirmed.
On the phone, I clearly explained that there were four of us & that we would not be able to finish a full bottle. I asked whether we could instead order individual drinks. We were told,'Come in & we'll talk & find a solution.'
When we arrived at 11:45 PM, a manager was called over & immediately told us that our only option was bottle service or nothing at all - meaning they would not host us otherwise. This directly contradicted what we were told on the phone.
We reluctantly agreed to bottle service, assuming we would at least receive proper seating (a table or bar seating, as expected anywhere else). The restaurant was completely jam-packed, yet instead of accommodating us properly, they squeezed a tiny, short table into a corner with zero seating, expecting us to stand around it. It was not even a bar-height table.
The behavior felt extremely money-driven. They took our payment opportunity but provided no real service or space.
The waitress brought the bottle immediately & came back with the bill right away. There was virtually no service afterward. Despite this, she insisted that we had to tip 15% because it was New Year's. I would genuinely like to know where this rule is written, because mandatory tipping without service is unacceptable.
When we asked for water, she brought two Red Bulls & two club sodas. Once those were finished, we asked for more drinks & water. She said'okay' & never returned.
Overall, this was a terrible experience. Poor communication, misleading promises, overcrowding, pressure tactics, & lack of service. We will absolutely never return.
I'm leaving this review so others can make an informed decision before choosing this place. This felt like a cash grab, not hospitality.
Best food i have ever tasted in many years, service was excellent & drinks on point
Terrible New Year's experience. We were four girls with a reservation booked in advance. 30 minutes before arrival, we were called & told we could only enter with bottle service. On the phone, we explained that four people can't finish a bottle & were told to come in &'talk it through.'
When we arrived around 11:45 PM, management told us our only option was bottle service or they wouldn't host us at all. We agreed, assuming we'd at least get proper seating. Instead, they squeezed a tiny table into a corner with no chairs, expecting us to stand the entire time.
Service was basically nonexistent. The bottle came, the bill came immediately after, & the waitress barely checked on us. She even claimed we had to tip 15% because it was New Year's - not sure where that rule exists. We asked for water & additional drinks & never received them.
Overall, it felt greedy, misleading, & poorly managed. Definitely not worth it. Won't be returning & wouldn't recommend.
Worst experience ever, the drinks were mid, the steak taste like it was frozen, the entire meal felt like I purchased something at frozen at the grocery store.
Rude & aggressive management, lack of transparency, & glaring double standards' Take it or leave it' attitude made the whole experience uncomfortable & unnecessarily hostile. This level of management is honestly ruining what could otherwise be a great restaurant.
We had a New Year's Eve reservation but were met with a manager who was rude & dismissive. We weren't informed that only a highly limited two-option menu would be available. When we simply asked for a drink at the bar, we were pressured to order from a menu we had no interest in & told that refusal would mean leaving, & an $80 cancellation fee. Meanwhile, other guests were clearly enjoying drinks at the bar without issue.
I ended up leaving because of the management there's no way I would spend a single dollar on service like this.
Wow. Une magnifique expérience dans ce restaurant. Adoré.
On a eu un service impécable avec notre serveuse Sofia, elle a montré beaucoup de professionalisme & de patience. & après avec Yassine au bar, les drinks & la nourriture étaient incroyable. Je recommande!
Let's start with the aesthetics-absolutely stunning. The lighting sets the perfect mood, it's cozy yet chic, gorgeous in every detail. It gives New York, it gives Manhattan, it gives money. Truly a vibe.
Now, the drinks-wow. Specially curated, high-end, & balanced to perfection. Each one has the perfect amount of alcohol & flavor, making them dangerously easy to love.
& the food… refreshing, fresh, & full of flavor. Every dish is beautifully composed & just as tasty as it looks.
Overall, this place is a dream. Chic atmosphere, impeccable drinks, delicious food-what more could you want?