KAVA presents a vibrant culinary journey rooted in authentic Greek and Mediterranean traditions, expertly prepared with a modern grill sensibility. Patrons can anticipate a robust selection of time-honored dishes, from tender souvlaki skewers grilled to perfection to flavourful moussaka layered with rich béchamel. The menu showcases the freshest ingredients, emphasizing bright, zesty flavours characteristic of the region. Each plate is a testament to the art of Mediterranean cooking, offering a satisfying and memorable experience for any occasion. Discover the true taste of the Mediterranean, meticulously crafted for an exceptional dining adventure.
Kava offers a beautiful and sophisticated atmosphere that consistently impresses guests with its stylish decor, great music, and vibrant energy, making it an ideal destination for nights out and special celebrations. Many visitors highlight the delicious, fresh, and well-presented Mediterranean-inspired cuisine, complemented by high-quality cocktails. The service is frequently described as warm, professional, and attentive, with numerous staff members receiving praise for their dedication to creating a welcoming and memorable dining experience for their guests.
So incredibly overhyped, & unfortunately, the service no longer seems to reflect the price point.
I visited for a small dinner recently, & I couldn't help but remember my first experience at Kava. Back then, the freshness & quality of the food were matched beautifully by attentive, thoughtful service-it genuinely felt worth every dollar.
Even the tiramisu used to be something special, with that wonderful layer of chocolate in the centre. It was memorable.
What happened to this place? It feels like both the food & the overall experience have lost some of the magic that once made Kava so remarkable.
What a beautiful experience for my first time in Montreal! I came in with a group of friends & everything was on point-the food was delicious & the music set the perfect vibe. The highlight of our night was the staff, especially Felix! He took the absolute best pictures of us. If you love great food & need a top-tier photographer for your solo or group dates, Felix is your guy! 100% recommend. 🥰
Had an amazing dinner at Kava. The staff was friendly & attentive, the food was beautifully presented, & the atmosphere was perfect for a night out. 10/10
C'est un bel endroit & la nourriture est très bonne. Cependant, c'est des petites portions & pour le prix, je m'attendais à un peu plus. De plus, on m'a chargé mon vin plus cher que le prix affiché sur la carte des vins.
Le repas n'est pas terrible & le service était horrible . La serveuse ne se souciait même pas de notre table & on devait interpeller tout le temps une autre serveuse .
Unfortunately, my experience at KAVA Griffintown was extremely disappointing. What started off as a nice evening quickly turned into one of the worst restaurant experiences I've had.
When we first arrived, the restaurant was fairly empty there were maybe three or four other tables & our waitress was genuinely very sweet & pleasant. We had absolutely no issues with her personally, & she was probably the only positive part of the experience.
We ordered drinks, calamari, salmon tartare, a bavette de boeuf, & lamb chops. The calamari & salmon tartare were good, although the calamari portion was quite small for the price. The biggest issue started with the drinks. Our appetizers arrived BEFORE our drinks, & we ended up waiting another 15+ minutes. When we asked about them, we were told the bar was having trouble finding lychee for one of the drinks. We eventually got them after waiting even longer.
Then came the mains.
$42 for three very small lamb chops with tzatziki & no sides. Fortunately, the lamb chops themselves were actually quite good. My friend's bavette, however, was absolutely awful. The outside was burnt while the inside was extremely mushy, & the entire dish looked & tasted terrible. The potatoes/fries that came with it were cold & unappetizing as well. She took a bite & couldn't eat the meal.
We politely asked our waitress if it could be changed to the lamb chops since we knew those were good. She was very accommodating & said no problem. At this point, we were already there much longer than expected, so we eventually asked if we could simply take the replacement food to go because we had somewhere else to be. We paid our bill around 9:00 PM, & we were told the food would be brought out shortly.
We then waited.
& waited.
& waited.
Almost an hour passed.
At one point, we even asked another waitress to check on the food, & she never came back to us. We eventually asked our waitress again & were repeatedly told,'just a couple more minutes.'
The strangest part was that we could actually see the bag of food being moved around the restaurant. We watched what appeared to be our takeout bag go toward another table, then later toward another area, & eventually behind the bar. When our waitress finally checked, she told us that our food had been'given to the wrong table' & that it was now ready.
At that point, we obviously did not want it anymore. We had been waiting close to an hour for three lamb chops, & the food had apparently been sitting around & being moved from place to place. We simply asked for the cost of the meal to be refunded since we had never received it.
This is where things became even more frustrating. The manager came over & initially told us they couldn't refund us because they had already'wasted two meats,' essentially making it sound like this was somehow our fault. He then told us that the best they could offer was a $50 credit for a future visit.
A future visit?
We explained that we absolutely did not want to come back, especially after this experience.
The manager went back to speak to the owner/boss & came back saying there was nothing else they could do. My friend had to repeatedly explain that she had paid for a meal she never received, waited almost an hour for it, & was now being told that the restaurant couldn't refund her because they had'wasted' food.
Eventually, the manager personally gave us $50 from his own pocket.
& honestly, I felt terrible for him. He was clearly put in an awful position because of the restaurant's poor organization & customer service, & even when my friend asked to speak directly with the owner/boss, they refused to come speak to us.
The restaurant itself is beautiful & our waitress was lovely, but the food quality, timing, organization, & especially the way the situation was handled by management were unacceptable. But when you're paying close to $50 for a meal & don't even receive it after waiting nearly an hour, I think it's completely reasonable to expect your money back.
J'avais effectué une réservation pour le dimanche 16 août à 20 h 30 pour 3 personnes, & ce, 5 jours à l'avance.
À 20 h 20, mes amis sont arrivés sur place & une serveuse leur a indiqué que la cuisine était fermée. Lorsque je suis arrivée quelques minutes plus tard, on nous a finalement expliqué qu'un événement privé avait lieu & que nous ne pouvions pas rester dans l'établissement.
Je trouve cette situation particulièrement décevante & incompréhensible. Si le restaurant était privatisé, je ne comprends pas pourquoi des réservations continuaient d'être acceptées. Nous nous sommes déplacés spécialement pour cette réservation & ce n'est qu'une fois sur place que nous avons appris que nous ne pouvions finalement pas être accueillis.
De plus, l'attitude de la serveuse était très désagréable. J'ai donc demandé à parler à un responsable afin de comprendre la situation & de trouver une solution. Malheureusement, son attitude n'a pas été meilleure. Il m'a expliqué avoir appelé les clients pour les prévenir, mais je lui ai montré mon historique d'appels qui confirmait que je n'avais reçu aucun appel. Au contraire, environ 20 minutes avant notre arrivée, j'avais moi-même essayé de joindre le restaurant à deux reprises, sans obtenir de réponse, afin de demander à repousser notre réservation de 15 minutes.
Alors que j'essayais de lui expliquer la situation, le responsable m'a simplement tourné le dos en me disant qu'il avait autre chose à faire. Je trouve cette façon de traiter une cliente particulièrement irrespectueuse & décevante.
Nous avons finalement dû quitter les lieux. Je tiens toutefois à remercier le portier ou agent de sécurité présent à l'extérieur, qui a au moins essayé de nous aider à trouver une table, mais le restaurant ne pouvait évidemment pas nous servir(à manger) on devait juste commander à boire. Je tiens à préciser qu'on a dû rester dehors tout ce temps alors qu'il pleuvait.
Cette expérience a été extrêmement décevante, autant en raison de la mauvaise gestion de la réservation que de l'attitude du personnel. J'espère que le restaurant prendra cette situation au sérieux afin qu'un tel manque de communication & de considération envers les clients ne se reproduise pas.Pour ma part il n'y aura plus de prochaine fois.
J'y étais hier pour ma fête avec des amis comment vous dire que certain d'entre nous n'ont même pas reçu leur plat y compris moi. La serveuse m'a dit oui je vais l'emmener pour toi pour emporter elle n'est plis jamais revenu le service trop long trop lent ils arrêtaient de se tromper de commande je ne recommande ce resto à personne
