Monday

12 pm - 11 pm

Tuesday

12 pm - 11 pm

Wednesday

12 pm - 11 pm

Thursday

12 pm - 11 pm

Friday

12 pm - 11 pm

Saturday

12 pm - 11 pm

Sunday

12 pm - 11 pm

About

Gong Cha is a premier destination for authentic bubble tea, expertly crafted to deliver a refreshing and delightful experience. Patrons can explore a diverse menu featuring classic milk teas, fruit teas, and innovative specialty drinks, all customizable with a variety of toppings like tapioca pearls, jellies, and foam. Each beverage is prepared with high-quality ingredients and a commitment to precision, ensuring a consistent and satisfying taste with every sip. Beyond its signature tea offerings, Gong Cha also presents a selection of delectable Asian-inspired desserts and sweet treats, perfect for complementing any drink. The vibrant atmosphere and dedicated service make it an ideal spot for a casual outing or a sweet indulgence.

Reviews for Gong Cha

Food

Service

on Google4.2 (100+)

*as of 2026-08-01

3.9 100 ratings

5★

55%

4★

14%

3★

2★

18%

1★

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Reviews often mention

tea(30) bubble tea(14) drink(12) milk(8) recommend(8) clean(6) waffle(5) matcha(4) green(4) screen(3) croffle(3)

Review Summary

Gong Cha receives mixed feedback regarding its bubble tea experience, with many patrons praising the delicious drink variety, cozy atmosphere, and friendly staff. While several customers highlight the affordable prices and high-quality beverages, others express frustration over inconsistent order accuracy, occasional cleanliness issues, and technical difficulties with self-service kiosks. Despite some reports of slow service and unmet promotional expectations, many visitors consider it a delightful downtown destination for refreshing tea and tasty snacks.

Page 2 of 7 - 68 Reviews

Nougusta

1.0

After placing an order I waited 15 mins to get my drink! People that placed orders after me were getting served first. They were so disorganized & did not properly track their orders.
People were also returning drinks because it was not the correct order.
Their waffle maker was also not working so they also had to issue refunds!
Seriously bubble teas are not rocket science.

May 9, 2026

on Google

Preety

5.0

always love gongcha :) the place is cozy & has a really nice atmosphere. Decent service. Also looove the felix cutout hahahah

Apr 5, 2026

on Google

KiraKeen

5.0

The neopets cotton candy drink was amazing. I look forward to trying more drinks. This is a great tea shop to have in a very good location downtown.

Mar 3, 2026

on Google

Ali

1.0

Les boissons pas bonnes, mal fermes, mal faites

Mar 3, 2026

on Google

Lise

2.0

Je suis déçu... les personnes derrière le comptoir étaient peu professionnels...& en sous effectif pour un soir d'affluence.
Dommage, j'apprécie généralement l'enseigne.

Feb 28, 2026

on Google

John

5.0

I love this place drinks are on point

Feb 27, 2026

on Google

Chi

5.0

Excellent place for bubble tea !! Service was so quick

Feb 27, 2026

on Google

Jen

5.0

Great Milk Tea!!
The employees are super chill & its never too crowded. Business is steady. Love it!

Feb 22, 2026

on Google

Rose

2.0

I just want to inform you that this is my second order that was incorrect again. I always order the Coconut Taro Smoothie. Last time, I received a Coconut Smoothie instead. (November) I tried ordering again today, waiting for almost 1 half hour. but I was given Taro Milk Tea. I don't drink tea, so I was disappointed.

I was really craving the Taro Smoothie & still haven't received the correct order. I hope you can kindly look into this matter. Thank you.

Feb 14, 2026

on Google

Duc

3.0

Delicious snacks & drinks but tea taste isn't strong enough.

Jan 13, 2026

on Google

Gong Cha

Premium brewed tea meets the perfect chew of signature golden tapioca pearls in every handcrafted cup.

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About

Details

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Reviews for Gong Cha

Review Summary