Gong Cha

Melissa

1.0

Le matcha a la fraise est vraiment pas bon ! Ce n'est pas de vraies fraises mais un genre gelé/ sirop de fraise pour un prix elevé. Très déçue!

Jun

3.0

Drinks are good but every time I order with my wife, they get our sugar & ice level mixed up, even though the receipt & the labels on the drinks clearly state the level of sugar & ice.

Seven

1.0

je suis venu avec ma femme vous avez mal fait sa commande

Nam

1.0

X?a vì 1 cái review mà ?i ?u?i 1 con bé oan he:))) gi? Hugo iu d?u ?c review dùng c? ??i không h?t

Saad

1.0

Bad customer service

Anna

5.0

Great tasting bubble tea & waffles especially the crème brûlée ones. Although I was missing the fork & knife to be able to eat them properly. The shop serves them with a wooden stick which is not the most convenient tool to eat waffles with sauce, I find.

Akifa

5.0

Thank you Kenny whoever you are for the excellent service. We ordered on Uber & asked for additional requests & he so kindly delivered. My friend & I really needed this today, thank you for making our day shoutout Kenny f

Bryanna

5.0

J'en n'est goûter des sortes de bubble tes dans différents endroit mais celui là jai été choquer & émerveiller part le goût le cout & le fonctionnement setais vraiment géniale le meilleur bubble tes de ma life

Duc

3.0

Sugary drinks but great selection!

YBox

1.0

They use the same cup for the large as the regular , & tells us that for the regular they only fill the cup partially when there's clearly a bigger cup in display. While the iced cups follow the standard practice. It's a little funny why they would sabotage the reputation just to be cheap

Re- response from owner:

1. When I ordered for the large cup, the lady never told me it would be the smaller cup but filled a bit more. (fyi it wasn't exactly filled to the brim neither)
2. I've worked in the bubble tea industry before, the fact that you guys only fill a portion of the cup if the customer ordered the regular size is deceptive & cheap by nature. When we order for a regular bubble tea we should expect a 500ml drink in Montreal, when its a large it should be 700ml.
3. If you're having issues with the inventory, then remove the displayed large cup. I also see there were plenty of stacked yellow extra large cups at the order counter, so a normal person would expect you at least have large cups that are smaller compared to those yellow ones. You clearly didn't intend to communicate this with your customers else you would remove those from display.
4.'We are not sorry we were not up to your standards' I believe that's just a typo or it'd be a little ridiculous.