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Tea House

Gong Cha

Brossard
3.8$ & $$
OPEN11:30 am - 9 pm
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Gong Cha Brossard: Menu, Reviews & Reserve (2026)
Bubble TeaAsianDesserts & Sweets
Taiwan's world-renowned bubble tea.

Amenities, services & more

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Reviews for Gong Cha

Food
Service
on Google4.2 (200+)
*as of 2026-05-15
5★
53%
4★
11%
3★
7%
2★
24%
1★
5%

Review Summary

Gong Cha offers tasty bubble tea and waffles, including creme brulee varieties, with a broad range of customization for ice, sugar and toppings. The drinks are generally well received for flavor and value, and the loyalty program is noted by regulars, though some customers report occasional inconsistencies in preparation and service. In-store seating can be uncomfortable and wait times for waffles or drinks can be long, and some orders arrive with the wrong size or a taste that is too sugary. Delivery experiences vary, with some orders arriving quickly and correctly, while others require follow up and refunds, and a few croffles arrived undercooked at first but improved after direct communication. Overall, Gong Cha shows potential with strong flavors and friendly staff, but consistency and speed could be improved to unify the experience.
Page 1 of 1 - 2 Reviews

Just wanted to update my review as I went back to test out the same drink again. The staff was very accommodating & kind. The drink tasted much better & satisfied my expectations. I really appreciate & respect how they addressed this issue. I will be back :) ___________ I went here yesterday because I was really excited to try the new pumpkin spice milk tea with milk foam. To my disappointment, it tasted very diluted & like watered down cinnamon tea. The color was not even orange. At first I thought it was because of the foam, but when I poured it out, I could see that the tea was beige & not orange as pictured in the advertisement photos. Also this small size costs more than 10$ with tax. The bubble waffles not pictured here were also overcooked & cold. I normally really enjoy the tea & bubble waffles however I was really disappointed with the visit.

Sep 16, 2024
on Google
4.0

Service was polite & efficient. Although there are only a few options to pick from as of now, each of the options are very unique & different from each other. Compared to a lot of other bubble tea stores, the prices are amazing as a large drink is only around 7 dollars. We also received a 10% for their opening month which was great. Be careful when ordering though, the drinks are extremely sweet & luckily the counter waitress warned me. Even at 70% sugar was a bit too sweet for me. In terms of flavours, everything tasted great. From the milk foam that brought a great hint of saltiness to the brown sugar that brought in an amazing contrasting sweetness & even the tapioca that had a great chewing texture to it. I really enjoyed their drink. I'll definitely love to come back & try more of their drinks, also their waffles if I get the chance next time. (5 months ago) It feels great coming back & seeing such a large variety of drinks in their menu. Most of them are fairly innovative & unique. I tried their Creme Brulee Strawberry drink & it was perfect for me. The balance of flavours, the level of sweetness & the slight hint of saltiness which compliments the whole drink, everything just felt amazing for me. I will definitely be back to try more of their drinks & maybe try their waffles & croffles too.

Jul 1, 2024
on Google