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Tea House

Gong Cha

Brossard
3.8$ & $$
OPEN11:30 am - 10 pm
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Gong Cha Brossard Restaurant: Menu, Reviews & Reserve (2026)
Bubble TeaAsianDesserts & Sweets
Taiwan's world-renowned bubble tea.

Amenities, services & more

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5★
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Reviews for Gong Cha

Food
Service
on Google4.2 (200+)
*as of 2026-04-01
5★
54%
4★
11%
3★
5%
2★
26%
1★
5%

Review Summary

Overall, reviews of Gong Cha describe a place with a strong bubble tea lineup and many customization options for ice, sugar, and flavors, with fast and friendly service that many customers appreciate and a loyalty program that sometimes yields freebies. Some say the drinks are well made, featuring real tea and fruit flavors, and a few call it the best bubble tea in town, while others note inconsistency in taste and preparation, with some orders made incorrectly or served with the wrong size or too much sugar, and in some cases the drinks depend on the staff member. In store seating is criticized by some, and there are comments about pricing being reasonable but service variability. Food items like croffles and waffles receive mixed feedback, ranging from delicious when fixed after initial issues to undercooked or uneven in presentation at first. Language barriers and communication challenges appear in a few reviews, yet the overall impression highlights a solid core product and ongoing opportunities for improvement.
Page 1 of 1 - 8 Reviews

The staff was friendly, but the drink was meh. The waffle with mango ice cream: presentation was great, taste was alright. Took a while to wait for the waffles too. The keychains were cute so I purchased one! The drinks.... Although ordered 30% sugar, it tasted like 70% sugar, & flavors were super artificial with an aftertaste. Furthermore, our drinks were made wrong, as you can see the sticker says'Large' on both of the QQ peach green tea & were in fact made medium-sized (compared to the brown sugar oolong milk tea in the middle which was made to size large). We returned to the shop the next day as we were in a hurry the day of purchase. We weren't able to get a refund but we did get the same two drinks, this time with 0% sugar which was slightly better. All in all, I don't prefer their drinks & would probably go somewhere else for bubble tea next time.

Jul 3, 2025
on Google

Ordered a hot taro milk tea yesterday, but it had a strong aftertaste akin to raw corn. Not sure if it's because of the base tea, but I sadly had to throw the drink away because it just tasted weird & not like any taro milk tea I've had before.

Unfortunately, they also got my friend's order wrong (probably misheard), but she let it slide to avoid causing trouble.

The bubble waffle was delicious, though!

Mar 2, 2025
on Google
3.0

Milk tea is very average.

Dec 26, 2024
on Google

've visited Gong Cha Brossard several times, & overall I've been impressed with the quality of their drinks & their excellent customer service. While I initially had a mixed experience, the team at Gong Cha takes customer feedback seriously & has shown a commitment to maintaining high standards. Their drinks, especially the Lychee Oolong & Matcha Milk Tea, are delicious when made with care. It's clear that they prioritize customer satisfaction, & that makes all the difference. I'll definitely be returning & recommend them to anyone looking for great bubble tea!

Oct 19, 2024
on Google

Second time coming here. Ordered three milk tea drinks & they were all watery. Purposely had them without ice & the drinks were still diluted.

Sep 30, 2024
on Google

Just wanted to update my review as I went back to test out the same drink again. The staff was very accommodating & kind. The drink tasted much better & satisfied my expectations. I really appreciate & respect how they addressed this issue. I will be back :) ___________ I went here yesterday because I was really excited to try the new pumpkin spice milk tea with milk foam. To my disappointment, it tasted very diluted & like watered down cinnamon tea. The color was not even orange. At first I thought it was because of the foam, but when I poured it out, I could see that the tea was beige & not orange as pictured in the advertisement photos. Also this small size costs more than 10$ with tax. The bubble waffles not pictured here were also overcooked & cold. I normally really enjoy the tea & bubble waffles however I was really disappointed with the visit.

Sep 16, 2024
on Google
5.0

Strawberry Earl Grey Milk Tea with Pearls is so good ! Music not too loud & very friendly staff. Le thé au lait aux fraises avec perles est excellent. La musique était pas trop forte & le personnel très amical.

Aug 31, 2024
on Google
4.0

Service was polite & efficient. Although there are only a few options to pick from as of now, each of the options are very unique & different from each other. Compared to a lot of other bubble tea stores, the prices are amazing as a large drink is only around 7 dollars. We also received a 10% for their opening month which was great. Be careful when ordering though, the drinks are extremely sweet & luckily the counter waitress warned me. Even at 70% sugar was a bit too sweet for me. In terms of flavours, everything tasted great. From the milk foam that brought a great hint of saltiness to the brown sugar that brought in an amazing contrasting sweetness & even the tapioca that had a great chewing texture to it. I really enjoyed their drink. I'll definitely love to come back & try more of their drinks, also their waffles if I get the chance next time. (5 months ago) It feels great coming back & seeing such a large variety of drinks in their menu. Most of them are fairly innovative & unique. I tried their Creme Brulee Strawberry drink & it was perfect for me. The balance of flavours, the level of sweetness & the slight hint of saltiness which compliments the whole drink, everything just felt amazing for me. I will definitely be back to try more of their drinks & maybe try their waffles & croffles too.

Jul 1, 2024
on Google